East and Mid Sussex and surrounding areas
Hello, I’m Lesley! My live-in care services stretch across East and Mid Sussex, from Lancing all the way along the coast to Eastbourne, then up around Tunbridge Wells, East Grinstead and Horsham, and everywhere in between. I also cover Kent.
I offer live-in care and support from £1,295 per week and have a bank of carers available.
My background is in nursing and residential care management. Having a personal interest in Dementia, I am vice chair of the local Dementia Action Alliance and sponsor and volunteer at two local Memory Moments cafes in Hassocks and Hurstpierpoint. I am happy to run dementia information sessions for individuals and local organisations.
I understand the many difficulties families face when navigating the complexities of the care system so I am pleased to offer the people in my community a genuine alternative to residential care. I am passionate about the importance of personalised care to maintain and improve people’s quality of life. The team and I are on hand to answer your questions and assist you throughout this journey.
I look forward to working with you and ensuring we deliver the very best support you and your family need to maintain independence and live well in the comfort of your own home.
Get in touch to find out more or to book a no-obligation assessment:
Get in Touch
Please note this form is for care queries only. If you are looking to join our team please apply on our Recruitment page. Job applications sent via this form will not be processed.
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Our Care Services
In East and Mid Sussex, we offer our full range of live-in care services, including Dementia Care, Respite Care, and Hospital Discharge Care.
Live-in Care
Our live-in carers share your home as supportive companions, aiding with daily tasks such as cooking, cleaning, and personal care.
This assistance allows you and your loved ones to uphold your preferred lifestyle and pursue activities that bring you joy.
We offer four levels of live-in care:
Living with a companion and support
Living with care and support
Living with advanced care and support
Bespoke care package
Dementia Care
We offer specialised live-in dementia care designed to support individuals living with dementia in the comfort of their own homes. Our professional carers provide assistance with daily routines, personal care, and household tasks, while sensitively managing the emotional challenges associated with dementia. By staying at home, individuals can maintain their independence and continue their familiar routines, promoting overall well-being.
A personalised Dementia care plan
Support to continue daily routines
Assistance at home
Preservation of dignity and independence
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Live-in Care
Our live-in carers share your home as supportive companions, aiding with daily tasks such as cooking, cleaning, and personal care.
This assistance allows you and your loved ones to uphold your preferred lifestyle and pursue activities that bring you joy.
We offer four levels of live-in care:
Live-in Care
Living with a companion and support
Living with care and support
Living with advanced care and support
Bespoke care package -
Dementia Care
We offer specialised live-in dementia care designed to support individuals living with dementia in the comfort of their own homes. Our professional carers provide assistance with daily routines, personal care, and household tasks, while sensitively managing the emotional challenges associated with dementia. By staying at home, individuals can maintain their independence and continue their familiar routines, promoting overall well-being.
Dementia Care
A personalised Dementia care plan
Support to continue daily routines
Assistance at home
Preservation of dignity and independence
Respite Care
Our respite care services provide short-term, live-in support, allowing family carers to take a well-deserved break. Whether recovering from a hospital stay, managing an unforeseen illness, or simply in need of temporary assistance, our professional carers offer personalised care plans to meet your specific needs. This service ensures continuity of care and peace of mind for both individuals and their families.
Relief for Primary Carers
Maintained Independence
Flexibility
Continuity of Care
Hospital Discharge Care
Transitioning from hospital to home can be challenging. Our hospital discharge care service facilitates a smooth and safe return. Our carers provide essential support during recovery, assisting with personal care, medication management, mobility, and daily tasks. We work closely with healthcare professionals to create a tailored care plan that promotes rehabilitation and reduces the risk of readmission.
Recovery after an accident or fall
Hospital discharge support
Accompaniment to medical appointments
Mobility support
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Respite Care
Our respite care services provide short-term, live-in support, allowing family carers to take a well-deserved break. Whether recovering from a hospital stay, managing an unforeseen illness, or simply in need of temporary assistance, our professional carers offer personalised care plans to meet your specific needs. This service ensures continuity of care and peace of mind for both individuals and their families.
Respite Care
Relief for Primary Carers
Maintained Independence
Flexibility
Continuity of Care -
Hospital Discharge Care
Transitioning from hospital to home can be challenging. Our hospital discharge care service facilitates a smooth and safe return. Our carers provide essential support during recovery, assisting with personal care, medication management, mobility, and daily tasks. We work closely with healthcare professionals to create a tailored care plan that promotes rehabilitation and reduces the risk of readmission.
Short Notice and Hospital Discharge Care
Recovery after an accident or fall
Hospital discharge support
Accompaniment to medical appointments
Mobility support
How to Get Started
Contact me for a free consultation.
Call 07388 326686 email l.cruickshank-robb@promedica24.co.uk or fill in the form at the top or bottom of this page to request a callback.
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Assessment of daily routines, health, and lifestyle.
We’ll go through your care needs, your day-to-day life, and your preferences.
Carer matching to find the right person.
We find a carer with the right skills and experience.
Ongoing support with regular reviews.
Your new live-in carer arrives at your home, and your dedicated Care Manager is on hand to check-in regularly.
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Contact me for a free consultation.
Call 07388 326686 email l.cruickshank-robb@promedica24.co.uk or fill in the form at the top or bottom of this page to request a callback.
Jump to Form -
Assessment of daily routines, health, and lifestyle.
We’ll go through your care needs, your day-to-day life, and your preferences.
-
Carer matching to find the right person.
We find a carer with the right skills and experience.
-
Ongoing support with regular reviews.
Your new live-in carer arrives at your home, and your dedicated Care Manager is on hand to check-in regularly.
Answering your Care Questions
Live-in Care
Care Plan & Flexibility
Costs & Logistics
Your Local Home Care Team
Gillian Louggar – Registered Manager
I started working in care over 15 years ago. I started as a Care Support Worker and quickly found that I really enjoyed being part of a care team. Hearing people’s stories, being able to be a small part in ensuring they still knew they were valued and that they still had a lot to offer this world gave me a sense of knowing that this was the career path for me.
Working within Promedica24 has given me a great sense of team work, of the importance of supporting your team, and a great understanding of how putting the people who use our service first has great benefits for all. I hope to lead with a servant heart, and enable my team to achieve their goals. Care is where my heart lies, and being able to be a part of a fantastic care company in a leadership role is a challenge I am looking forward to, and one where I will give my very best. I will uphold our values, and work hard with my colleagues to ensure we deliver the best possible person centred care.
Lesley Cruickshank-Robb – Care Consultant
After many successful years in nursing and my role as a residential Care Manager, I launched the Promedica24 East and Mid Sussex branch in 2017 to offer the people in my community a genuine alternative to residential care. Throughout the pandemic, I returned to the NHS part-time to support the nation’s fight against coronavirus.
With my background in nursing and experience in the residential care sector, I understand the importance of personalised care in improving people’s quality of life. I also understand the difficulties families face when navigating the complexities of the care system. The team and I are on hand to answer your questions and assist you throughout this journey. I look forward to working with you and ensuring we deliver the best support you need to live independently and well in the comfort of your own home.
I have a special interest in dementia and I am an active participant with the local Dementia Action Alliance. I am happy to run dementia information sessions for individuals and local organisations.
Katie Carr – Care Manager
I have worked in the care industry in a variety of settings and positions since 2004, joining Promedica24 in 2023 as a Care Manger.
I am passionate about quality care and advocating for people using the service. I love working with a company that shares my passion and values.
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Gillian Louggar – Registered Manager
I started working in care over 15 years ago. I started as a Care Support Worker and quickly found that I really enjoyed being part of a care team. Hearing people’s stories, being able to be a small part in ensuring they still knew they were valued and that they still had a lot to offer this world gave me a sense of knowing that this was the career path for me.
Working within Promedica24 has given me a great sense of team work, of the importance of supporting your team, and a great understanding of how putting the people who use our service first has great benefits for all. I hope to lead with a servant heart, and enable my team to achieve their goals. Care is where my heart lies, and being able to be a part of a fantastic care company in a leadership role is a challenge I am looking forward to, and one where I will give my very best. I will uphold our values, and work hard with my colleagues to ensure we deliver the best possible person centred care.
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Lesley Cruickshank-Robb – Care Consultant
After many successful years in nursing and my role as a residential Care Manager, I launched the Promedica24 East and Mid Sussex branch in 2017 to offer the people in my community a genuine alternative to residential care. Throughout the pandemic, I returned to the NHS part-time to support the nation’s fight against coronavirus.
With my background in nursing and experience in the residential care sector, I understand the importance of personalised care in improving people’s quality of life. I also understand the difficulties families face when navigating the complexities of the care system. The team and I are on hand to answer your questions and assist you throughout this journey. I look forward to working with you and ensuring we deliver the best support you need to live independently and well in the comfort of your own home.
I have a special interest in dementia and I am an active participant with the local Dementia Action Alliance. I am happy to run dementia information sessions for individuals and local organisations.
-
Katie Carr – Care Manager
I have worked in the care industry in a variety of settings and positions since 2004, joining Promedica24 in 2023 as a Care Manger.
I am passionate about quality care and advocating for people using the service. I love working with a company that shares my passion and values.
What’s included in Live-in Home Care?
Personal care
Our compassionate home carers offer discreet and sensitive personal care services, ensuring you receive the support you require without compromising your privacy or burdening family members with intimate routines. They can respectfully assist with toileting, bathing, dressing, or other personal care tasks.
Companionship
For those living alone or at a distance from loved ones, a home carer offers companionship through shared activities like watching TV, playing games, attending clubs, or simply enjoying a friendly chat over a cup of tea, providing a comforting presence and enriching daily life.
Household chores
A home carer ensures a comfortable and relaxing home environment by taking care of all housework or providing assistance as needed. With their help, your home will be kept clean and tidy, allowing you to enjoy a well-maintained space without the burden of household chores.
Getting out and about
Support from a home carer allows you to maintain your independence while receiving care. Your carer can accompany you wherever you desire, whether it’s running errands, visiting friends, or even taking a weekend getaway, ensuring you have the freedom to enjoy your life without limitations.
Dietary needs
With a home, you can enjoy your favourite meals, drinks, and snacks prepared at your preferred times. They’ll handle the cooking, washing up, and tidying, ensuring a hassle-free dining experience. Additionally, they can prepare nutritious meals tailored to your specific dietary requirements, promoting a balanced and healthy lifestyle.
Complex care
For individuals with complex care needs, our home carers receive comprehensive training to offer the necessary support. This includes tailored care for specialist conditions such as dementia and cancer. We provide personalised, bespoke support to ensure the highest quality of care for even the most challenging situations.
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Personal care
Our compassionate home carers offer discreet and sensitive personal care services, ensuring you receive the support you require without compromising your privacy or burdening family members with intimate routines. They can respectfully assist with toileting, bathing, dressing, or other personal care tasks.
-
Companionship
For those living alone or at a distance from loved ones, a home carer offers companionship through shared activities like watching TV, playing games, attending clubs, or simply enjoying a friendly chat over a cup of tea, providing a comforting presence and enriching daily life.
-
Household chores
A home carer ensures a comfortable and relaxing home environment by taking care of all housework or providing assistance as needed. With their help, your home will be kept clean and tidy, allowing you to enjoy a well-maintained space without the burden of household chores.
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Getting out and about
Support from a home carer allows you to maintain your independence while receiving care. Your carer can accompany you wherever you desire, whether it’s running errands, visiting friends, or even taking a weekend getaway, ensuring you have the freedom to enjoy your life without limitations.
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Dietary needs
With a home, you can enjoy your favourite meals, drinks, and snacks prepared at your preferred times. They’ll handle the cooking, washing up, and tidying, ensuring a hassle-free dining experience. Additionally, they can prepare nutritious meals tailored to your specific dietary requirements, promoting a balanced and healthy lifestyle.
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Complex care
For individuals with complex care needs, our home carers receive comprehensive training to offer the necessary support. This includes tailored care for specialist conditions such as dementia and cancer. We provide personalised, bespoke support to ensure the highest quality of care for even the most challenging situations.
What are the Benefits of Care at Home?
Local Partnerships
South Downs Legacy
As members of The Society of Will Writers, we provide specialist advice around Wills, Lasting Powers of Attorney and Estate Planning. We treat our customers with the utmost respect and dignity, and it is our role to ensure you fully understand the options and arrangements you are making.
We offer a bespoke advice service to suit your needs and always work on a fixed fee basis, so you know where you stand. You are welcome to an initial conversation free of charge, where we can fully understand your needs and you can decide if you like the way we work.
Sussex Audiology Centre
Sussex Audiology Centre is a family run business providing professional hearing solutions for over 25 years.
We have 5 clinics across Sussex as well as a home visit service covering both East and West Sussex.
Sussex Audiology Centre provide a wide range of services including hearing tests, hearing aids, ear wax removal, custom hearing protection, custom swim/sleep plugs and tinnitus treatments.
You can find out more about our services and book online at www.sussexaudiologycentre.co.uk or call 03303 203 413.
Vim Healthcare
VIM Health is a specialist neurological rehab and MSK therapy service supported by a multi-disciplinary team of therapists.
Our clients include stroke, brain and spinal cord injury survivors, people living with Parkinson’s, Multiple Sclerosis or other neurological conditions.
We also treat individuals with sports injuries, neck and back pain and those recovering from surgeries, such as hip and knee replacements.
Find out more on our website or get in touch today.
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South Downs Legacy
As members of The Society of Will Writers, we provide specialist advice around Wills, Lasting Powers of Attorney and Estate Planning. We treat our customers with the utmost respect and dignity, and it is our role to ensure you fully understand the options and arrangements you are making.
We offer a bespoke advice service to suit your needs and always work on a fixed fee basis, so you know where you stand. You are welcome to an initial conversation free of charge, where we can fully understand your needs and you can decide if you like the way we work.
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Sussex Audiology Centre
Sussex Audiology Centre is a family run business providing professional hearing solutions for over 25 years.
We have 5 clinics across Sussex as well as a home visit service covering both East and West Sussex.
Sussex Audiology Centre provide a wide range of services including hearing tests, hearing aids, ear wax removal, custom hearing protection, custom swim/sleep plugs and tinnitus treatments.
You can find out more about our services and book online at www.sussexaudiologycentre.co.uk or call 03303 203 413.
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Vim Healthcare
VIM Health is a specialist neurological rehab and MSK therapy service supported by a multi-disciplinary team of therapists.
Our clients include stroke, brain and spinal cord injury survivors, people living with Parkinson’s, Multiple Sclerosis or other neurological conditions.
We also treat individuals with sports injuries, neck and back pain and those recovering from surgeries, such as hip and knee replacements.
Find out more on our website or get in touch today.
Live-in Care covering East and Mid Sussex and surrounding areas
| Areas we cover | |||
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| Alfriston |
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| Barcombe, Brighton, Burgess Hill |
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| Chelwood Gate, Chiddingly |
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| Ditchling |
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| East Dean, East Hoathly, Eastbourne |
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| Falmer |
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| Hailsham, Hassocks, Haywards Heath, Henfield, Horstead Keynes, Hove, Hurstpierpoint |
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| Jevington |
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| Lancing, Lewes, Lindfield |
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| Maresfield |
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| Newhaven, Newick, Nutley |
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| Peacehaven, Plumtion, Plumption Green, Polegate, Portslade, Pyecombe |
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| Ringmer |
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| Saltdean, Sayers Common, Scaynes Hill, Seaford, Small Dole, Soreham-by-Sea, Steyning, Stone Cross |
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| Tarring Neville |
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| Uckfield |
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FAQ
The primary role of a carer is to provide you or your loved one with the care and support they require to continue enjoying a comfortable and independent life, all from the comfort of their own home.
Responsibilities of a carer may include household tasks such as cleaning and laundry, preparing meals and snacks, helping you get out and about or providing assistance with personal care, such as bathing, getting dressed and going to the toilet. However, if your care needs are more complex carers may provide a higher level of care depending on your care plan. They can administer medication or support conditions such as dementia or Parkinson’s.
Learn about the care conditions we support or start your free online care assessment.
At Promedica24, our carers are the foundation of our business. That’s why we take necessary measures to ensure they are carefully selected, trained to a high standard and security screened, taking personal and professional references from previous care experience.
Many of our carers have chosen care as a vocation, having a love for what they do. We’re proud to have them as core members of our team.
Our carers report to our experienced care managers. Compared to an unregulated live-in personal assistant, this support system provides a quality of care you can rely on, giving you and your family peace of mind.
During your care assessment, we assess not only your care needs but also learn about your interests, beliefs, likes and dislikes so we can pair you with the right carer who you will develop a close and meaningful relationship with.
Promedica24 is regulated and rated Good by the Care Quality (CQC) Commission. This means that we can provide you with fully regulated and safe care. Our high standards are not only set by us but also by the regulator.
Introductory agencies will not manage your care and you will have full responsibility for paying your carer’s salary, making sure that everything is covered from the tax perspective and trusting that your carer went through a robust recruitment process like the one that is required from the CQC regulated providers.
Live-in care means that a carer will live in your home with you, full-time, in order to provide one-to-one personalised care.
Our live-in care packages give you the option to stay in your own home, with additional support and companionship. This means you can maintain your independence and stay close to friends, family, familiar neighbours and pets while giving you and your loved ones peace of mind.
Our carers will help you with things like cooking, cleaning, gardening, shopping and socialising, plus your morning and nighttime routines, so you can continue to plan out your days how you want to.
In some cases, it’s possible to get support and funding from a local authority to go towards your live-in care costs. Get in touch with one of our regional partners for more information – they are experts in these kinds of payments and are more than happy to help.
Drawing on years of experience, our aim is to pair you with a carer who meets all your needs. We take the time and consideration to bring you together with the perfect companion based on personality, interests and lifestyle, with your happiness and well-being as our priority.
We’ve learned to be sensitive to people’s individual needs and to resolve any issues that arise with the support of our wider team and highly experienced care managers.
Yes, we do. Our short-term services range from as little as two weeks and can support you with things like coming home after a hospital stay, respite cover for family members or carers, or providing comfort with compassionate end-of-life care.
