Up to five days residential training course covering the essential standards needed to provide care
Person-centered care training
Medication training
Key conditions and medical terminology module: Dignity and respect in the provision of care course, Language verification, References checked and verified
DBS clearance
Remote learning completed online and monitored by our Training Team that is supported by Care Management Team
Tested online and certificated by Promedica24
Only Care Workers who complete their training to the highest standards and adhere to all ongoing CPD are invited to care for our clients
Specialist online training if needed – individually decided
Our Care Workers are part of the Promedica24 family and we take care of them as such. The work they do is challenging, emotional, and extremely important, making a difference to people’s lives every single day. Their happiness and well-being are crucial and we have a comprehensive support structure in place to support them.
A team of regionally based Care Managers who visit every Care Worker every month
Each Care Worker has a dedicated Personal Care Manager; a Team that calls the Care Workers on a fortnightly basis
Telephone support line
We organise a quarterly topic to help the Care Workers with their ongoing development
We have a development path from Junior Care Worker to Senior Care Worker
We undertake an Annual Survey Quality Check regarding the support they have received
We have a dedicated Relationship Team that checks the quality of the support at the beginning of the contract and after each Care Worker finishes a placement
We have a dedicated Care Staff Support Team where the Care Workers can apply for a support request or raise any concerns
We have a dedicated online platform that contains all the training materials, policies and procedures When Care Workers are ‘off-contract’ and at home, they receive the same care and attention from us:
We run Care Worker days including picnics and sailing days.
We organise craft and cookery courses.
Friends and family are encouraged to be involved in all activities.
Happy Care Workers make great carers, and great carers are what makes Promedica24 so special.
A Registered Manager is the point of contact between a company and the Care Quality Commission (CQC). They are in charge of all day-to-day regulated activities undertaken by by the care provider and are responsible for ensuring compliance with regulation.
I choose to work in the care sector because I meet lots of amazing people all the time, from the people we support to other like-minded colleagues who genuinely care.
Working for Promedica24 has given me the opportunity to really make a difference to people who prefer to stay in their own homes, at a time in their lives when they feel a little more vulnerable.
I am glad to care because the rewards of building a relationship with a person who needs support and watching them grow in confidence and skills, is priceless and the rewards far outweigh working in any other job.
Witnessing the positive impact of my care and support on individuals who prefer to stay in the comfort of their own homes is truly rewarding. Being able to foster a strong bond and trust with those in need, witnessing their personal growth, increased independence, and enhanced skills brings immeasurable joy. It’s a privilege to make a difference in someone’s life and contribute to their well-being and happiness.
I started working in care over 15 years ago. My son was two and half at the time and I needed a job that would fit around being his mum. I started as a Care Support Worker and quickly found that I really enjoyed being part of a care team.
I am passionate about good person-centred care where the person is always at the heart of everything we do. I worked my way up over the years studying as I went along.
Working within Promedica24 has given me a great sense of team work, of the importance of supporting your team, and an understanding of how putting the people who use our service first has great benefits for all.
Care is where my heart lies, and being able to be a part of a fantastic care company in a leadership role is a challenge I am looking forward to, and one where I will give my very best. I will uphold our values, and work hard with my colleagues to ensure we deliver the best possible person centred care.
Here at Promedica24 all our Care Managers are fully trained health professionals. This ensures that you can have confidence in their understanding of your or your loved one’s medical requirements. Moreover, you’ll have the opportunity to openly discuss any healthcare concerns or pose inquiries during your routine in-person appointments.
Care Manager – North Team
I choose to work in the care sector because I know I am making a positive difference to the people we care for. I am reminded, every day, of the impact I have in the lives of others, and this drives my passion for working in the care sector.
Whether it’s assisting with daily tasks, providing emotional support, or simply lending a listening ear, I know that my presence and actions have a direct and positive influence on the well-being and happiness of the individuals I care for.
Care Manager – North Team
I have worked in care for the last 28 years in the community and residential care with elderly and special needs children.
I personally feel it is the best job as I get to help people either to learn and develop or to remain in their homes safe and well. Developing relationships with them learning about their past and their wishes, likes and dislikes to meet their needs.
I have met people who worked with Laurel & Hardy, and a dancer who was with the Russian ballet. You never know what people have done till get to know them and ask which I feel is what makes the work so interesting.
Care Manager – North Team
I joined Promedica24 in July 2024 as a Care Manager, and I am committed to providing the best person centred care available to our clients.
I have worked in Health and Social Care for over 15 years in a variety of setting and positions, and I find it so rewarding with never a dull moment.
I have always wanted to make a difference to peoples lives, whether it be providing companionship, supporting them in their homes with daily tasks, encouraging independence, or just to get a smile. I believe we will all eventually need help or support, so I will always treat people how I would want to be treated.
Promedica24 have given me the opportunity to continue to help others to remain secure, supported and cared for in their homes.
Care Manager – South Team
I have been with Promedica24 for 5 years and I enjoy the fact that each day brings a refreshing dose of variety. The dynamic nature of my role ensures that no two days are alike, presenting new challenges and opportunities for growth.
I work with a fantastic team and we all work together to promote the outcomes of the people who use our service.
Care Manager – South Team
I have worked in health and social care for over 14 years. Over the years working as a care worker, up to a care manager, including managing a brain injury team.
I am Level 5 Qualified and passionate about delivering person-centred care.
I enjoy supporting training and love to help others, whilst taking great pride in my job.
Care Manager – South Team
I have worked in the care industry in a variety of settings and positions since 2004, joining Promedica24 in 2023 as a Care Manager.
I am passionate about quality care and advocating for people using the service. I love working with a company that shares my passion and values.
Care Manager – North Team
I choose to work in the care sector because I know I am making a positive difference to the people we care for. I am reminded, every day, of the impact I have in the lives of others, and this drives my passion for working in the care sector.
Whether it’s assisting with daily tasks, providing emotional support, or simply lending a listening ear, I know that my presence and actions have a direct and positive influence on the well-being and happiness of the individuals I care for.
Care Manager – North Team
I have worked in care for the last 28 years in the community and residential care with elderly and special needs children.
I personally feel it is the best job as I get to help people either to learn and develop or to remain in their homes safe and well. Developing relationships with them learning about their past and their wishes, likes and dislikes to meet their needs.
I have met people who worked with Laurel & Hardy, and a dancer who was with the Russian ballet. You never know what people have done till get to know them and ask which I feel is what makes the work so interesting.
Care Manager – North Team
I joined Promedica24 in July 2024 as a Care Manager, and I am committed to providing the best person centred care available to our clients.
I have worked in Health and Social Care for over 15 years in a variety of setting and positions, and I find it so rewarding with never a dull moment.
I have always wanted to make a difference to peoples lives, whether it be providing companionship, supporting them in their homes with daily tasks, encouraging independence, or just to get a smile. I believe we will all eventually need help or support, so I will always treat people how I would want to be treated.
Promedica24 have given me the opportunity to continue to help others to remain secure, supported and cared for in their homes.
Care Manager – South Team
I have been with Promedica24 for 5 years and I enjoy the fact that each day brings a refreshing dose of variety. The dynamic nature of my role ensures that no two days are alike, presenting new challenges and opportunities for growth.
I work with a fantastic team and we all work together to promote the outcomes of the people who use our service.
Care Manager – South Team
I have worked in health and social care for over 14 years. Over the years working as a care worker, up to a care manager, including managing a brain injury team.
I am Level 5 Qualified and passionate about delivering person-centred care.
I enjoy supporting training and love to help others, whilst taking great pride in my job.
Care Manager – South Team
I have worked in the care industry in a variety of settings and positions since 2004, joining Promedica24 in 2023 as a Care Manager.
I am passionate about quality care and advocating for people using the service. I love working with a company that shares my passion and values.
To find out more or to speak with your local Promedica24 representative, please fill in our contact form.
