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About Us

Freedom to live at home

Why we are a great choice for you

For over 15 years, Promedica24 have been providing live-in home care to people who prefer not to move to a residential care home.

We began in Warsaw, Poland in 2004, and since then, we have expanded our live home care throughout Germany and the UK. We’re now Europe’s largest provider of in-home assisted living.

Our promise to you

We are passionate about supplying live in home care which is centred around companionship, independence and familiarity. Our live-in caregivers provide exactly what you need and adjust to your needs as they change.

As champions of choice for live in home care, we have now managed to help around 33,960 different families to date.

Improving UK health and social care

We are fully committed to improving health and social care in the UK, and we look to support national and local groups with the same aim.

For example, we support the Dementia Friends Initiative by training our live-in carers and regional partners to be either friends or champions. Our regional partners also support and raise funds for local charities, where Promedica24 always match their efforts.

Our Mission

To be the leading live-in home care provider in the UK by delivering a genuine and affordable alternative to residential care.

Our Belief

A caring service starts with caring people, therefore we strive to select, recruit, and train the highest quality care staff.

Our Care

Caring

Our service provides highest-quality person-centered care at the most crucial time in our client’s lives. The stability of being able to remain in their own home and the continuity of care staff are real benefits of live-in care.

Adaptable

Care isn’t a one size fits all. People are individuals and our client’s needs are assessed and understood before being matched with a carefully selected care worker. This person-centered approach ensures better care.

Responsiveness

When care is needed quickly our efficient process can provide almost immediate care provision. The care will start at an agreed time which is mutually convenient.

Empowering

We provide real choice to our clients, the choice to stay in their own home, the liberty to decide how their day is spent. This provides the dignity that we would expect for ourselves.

Zero Tolerance for Bullying and Harassment

At Promedica24, we are committed to maintaining a safe and respectful work environment for all our staff.

We do not tolerate any form of bullying or harassment, and we expect all interactions to reflect kindness, professionalism, and mutual respect.

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