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About Us

Freedom to live at home

Why we are a great choice for you

For over 15 years, Promedica24 have been providing live-in home care to people who prefer not to move to a residential care home.

We began in Warsaw, Poland in 2004, and since then, we have expanded our live home care throughout Germany and the UK. We’re now Europe’s largest provider of in-home assisted living.

Our promise to you

We are passionate about supplying live in home care which is centred around companionship, independence and familiarity. Our live-in caregivers provide exactly what you need and adjust to your needs as they change.

As champions of choice for live in home care, we have now managed to help around 33,960 different families to date.

Improving UK health and social care

We are fully committed to improving health and social care in the UK, and we look to support national and local groups with the same aim.

For example, we support the Dementia Friends Initiative by training our live-in carers and regional partners to be either friends or champions. Our regional partners also support and raise funds for local charities, where Promedica24 always match their efforts.

Our Mission

To be the leading live-in home care provider in the UK by delivering a genuine and affordable alternative to residential care.

Our Belief

A caring service starts with caring people, therefore we strive to select, recruit, and train the highest quality care staff.

Our Values

Caring

We believe in providing care that puts the needs and well-being of the people we support first. We focus on creating trusting relationships between people, so that each individual receives the support they deserve in a safe and respectful environment.

Positive Approach

We maintain a positive approach to care, fostering an atmosphere of optimism and encouragement. By focusing on the strengths and abilities of each person, we help them achieve greater independence, confidence, and quality of life.

Responsiveness

We pride ourselves on being available, adaptable, and attentive. When care is needed quickly, our efficient process can provide almost immediate care provision. The care will start at an agreed time which is mutually convenient.

Striving for Excellence

We continuously strive for excellence in everything we do, from the care we provide to the development of our team. Our dedication to high standards ensures that every person we support receives the highest quality care, tailored to their unique support needs.

Zero Tolerance for Bullying and Harassment

At Promedica24, we are committed to maintaining a safe and respectful work environment for all our staff.

We do not tolerate any form of bullying or harassment, and we expect all interactions to reflect kindness, professionalism, and mutual respect.

Call Us Now

Our team are waiting and ready to help you

Please note this form is for care queries only. If you are looking to join our team please apply on our Recruitment page. Job applications sent via this form will not be processed.

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