Live-in care is for anyone who needs daily support but wants to remain in the comfort of their own home. It can be a good option for older adults who need 24-hour care, people living with conditions such as dementia, Parkinson’s, or multiple sclerosis, and adults with learning disabilities or autism.
Families often choose live-in care when residential care isn’t the right fit, or when consistency and one-to-one attention are especially important. By having a dedicated carer living in the home, people receive personalised support with everyday tasks, companionship, and reassurance, while staying close to family and community.
Our live-in carers receive ongoing training to support a wide range of needs, including:
We work closely with you to create a personalised care plan that can be regularly reviewed and adjusted as your needs change over time.
We offer a range of live-in care services tailored to different needs. Each type links to a dedicated page for more detail:
| What’s Included? | |||
|---|---|---|---|
| Companion Care | |||
| Personal Care | |||
| Respite Care | |||
| Overnight Care | |||
| Part-time Live-in Care | |||
| Urgent Live-in Care | |||
| CareConnect Introductory Care |
A live-in carer can support with a wide range of daily needs, from personal care and meal preparation to household tasks and companionship. They are there to make life safer and more comfortable, whether that means helping with medication, getting out to appointments, or simply offering company and reassurance. The level of support is flexible and tailored to each person, so care fits around individual routines and preferences.
Live-in care offers the reassurance of round-the-clock support while allowing people to remain in the comfort of their own home. It means keeping familiar surroundings, staying close to family and friends, and maintaining daily routines. With one-to-one attention, care is fully personalised, helping to promote independence, dignity, and peace of mind for both the individual and their loved ones.
Research shows 97% of people prefer to stay in their own home rather than move to a residential care facility. Live-in care allows you to age in the home you know, avoiding the stress and upheaval of leaving your cherished home, belongings, memories, and community. This option offers personalised, one-on-one care tailored to your needs, ensuring comfort and security in a familiar environment. With live-in care, you maintain your independence and lifestyle, reduce the risk of infections, and receive continuous health monitoring, all while staying connected with family and friends.
Unlike care homes, live-in care provides dedicated, unrushed support focused solely on you and your preferences. Your carer gets to know you as an individual to provide tailored, dignified assistance that respects your routines and needs. With a carer attending just to you, there are no rigid schedules or concerns about staff availability. Your live-in carer learns your likes, dislikes, life story and can engage you in meaningful activities you enjoy. From bathing to meals to enabling hobbies, everything is tailored specifically for you in the comfort of your own home. This one-to-one care ensures you receive discreet, respectful and consistent support from someone who knows you as a whole person, not just a list of requirements.
Having the same familiar carer living with you offers invaluable continuity, friendly companionship, and peace of mind compared to rotating shift workers. This can be especially beneficial for those with conditions like dementia. With a live-in carer, there is no disruptive staff changeover – you receive consistent, personalised care from someone who knows your routines, needs and preferences intimately. This continuity helps reduce confusion and anxiety. Your carer becomes a trusted friend who understands your life story, which promotes a strong rapport. You can feel relaxed and comfortable having the same friendly face providing attentive support day and night. This continuity and companionship can greatly improve wellbeing and quality of life.
Our experienced carers work closely with the people they support, their families, and other healthcare providers to create personalised care plans that address their unique requirements. This personalised approach ensures that individuals receive the right level of support to lead fulfilling lives while preserving their independence.
Live-in care offers reassurance to family members knowing their loved one is receiving attentive, around-the-clock care in the comfort of their own home. With a live-in carer, families can have confidence that their loved one’s needs are being met consistently by someone who knows them well. This peace of mind alleviates worry and guilt, allowing families to focus on quality time together.
Research shows 97% of people prefer to stay in their own home rather than move to a residential care facility. Live-in care allows you to age in the home you know, avoiding the stress and upheaval of leaving your cherished home, belongings, memories, and community. This option offers personalised, one-on-one care tailored to your needs, ensuring comfort and security in a familiar environment. With live-in care, you maintain your independence and lifestyle, reduce the risk of infections, and receive continuous health monitoring, all while staying connected with family and friends.
Unlike care homes, live-in care provides dedicated, unrushed support focused solely on you and your preferences. Your carer gets to know you as an individual to provide tailored, dignified assistance that respects your routines and needs. With a carer attending just to you, there are no rigid schedules or concerns about staff availability. Your live-in carer learns your likes, dislikes, life story and can engage you in meaningful activities you enjoy. From bathing to meals to enabling hobbies, everything is tailored specifically for you in the comfort of your own home. This one-to-one care ensures you receive discreet, respectful and consistent support from someone who knows you as a whole person, not just a list of requirements.
Having the same familiar carer living with you offers invaluable continuity, friendly companionship, and peace of mind compared to rotating shift workers. This can be especially beneficial for those with conditions like dementia. With a live-in carer, there is no disruptive staff changeover – you receive consistent, personalised care from someone who knows your routines, needs and preferences intimately. This continuity helps reduce confusion and anxiety. Your carer becomes a trusted friend who understands your life story, which promotes a strong rapport. You can feel relaxed and comfortable having the same friendly face providing attentive support day and night. This continuity and companionship can greatly improve wellbeing and quality of life.
Our experienced carers work closely with the people they support, their families, and other healthcare providers to create personalised care plans that address their unique requirements. This personalised approach ensures that individuals receive the right level of support to lead fulfilling lives while preserving their independence.
Live-in care offers reassurance to family members knowing their loved one is receiving attentive, around-the-clock care in the comfort of their own home. With a live-in carer, families can have confidence that their loved one’s needs are being met consistently by someone who knows them well. This peace of mind alleviates worry and guilt, allowing families to focus on quality time together.
The key difference between live-in care and residential care lies in where care takes place. With live-in care, support is provided at home by a dedicated carer, allowing people to stay in familiar surroundings and keep their routines. Residential care, on the other hand, involves moving into a care home where support is shared among staff and residents.
| Features and benefits | Live-In Home Care | Residential care | ||
|---|---|---|---|---|
| Preserve home, home comforts and possessions |
|
|
||
| Bespoke, person-centred one-to-one care |
|
|
||
| Sustained connection to community |
|
|
||
| Hobbies and leisure pursuits sustained |
|
|
||
| Self-authored timetable and freedom to choose meals |
|
|
||
| Complete privacy and independence |
|
|
||
| Family and friends able to visit at any time of the day |
|
|
||
| Consistent care and rapport built with carer |
|
|
||
| Couples can stay together |
|
|
||
| Owners remain united with pets |
|
|
||
| Familiar surroundings which can prevent the acceleration of conditions such as dementia |
|
|
Our managed care service starts at £1,295 per week. Live-in care is often more affordable than many people expect, especially compared to residential or nursing homes, and it comes with the benefit of staying in your own home.
The exact cost depends on the level of support needed, such as:
Whether personal or complex care is required
The numbers of carers needed
Any specialist support, such as for dementia or mobility needs | Care Package | What’s included? | ||
|---|---|---|---|
| CareConnect |
Self-managed Introductory Service
|
||
| Companionship Care |
Light support, social & daily routines
|
||
| Personal Care |
Person-centred Care and early memory support
|
||
| Advanced Care |
Specialist support for complex needs, such as advanced dementia
|
To learn more, please see our Care Costs page or speak to a member of our team.
For details on funding eligibility and options for private payers, see our Funding Page.
While all our care plans are based on individual and personalised care assessments, most of them fall into one of four categories. We regularly reassess your needs and adjust your personal care plan whenever needed – so categories may change when your needs do.
| Companionship | Personal | Enhanced | Advanced | |||
|---|---|---|---|---|---|---|
| Meal planning and nutrition |
|
|
|
|
||
| Housekeeping |
|
|
|
|
||
| Social activities & Appointments |
|
|
|
|
||
| Personal Care |
|
|
|
|
||
| Emotional support and companionship |
|
|
|
|
||
| Medication management |
|
|
|
|
||
| Specialist Care (Dementia, MND, Parkinson’s, etc) |
|
|
|
|
At Promedica24, we take pride in being Europe’s leading provider of exceptional live-in care services, offering unparalleled support and companionship for your loved ones in the comfort of their own homes. With 20 years of expertise in the home care industry, we have honed our skills to deliver truly personalised care tailored to individual needs and preferences.
Use the form below to request a callback from our team, or call 0800 086 8686 or email care@promedica24.co.uk to speak to us directly. We’re looking forward to hearing from you!
Your Care Assessment is an important first step in shaping the support you receive. It helps us understand what matters to you, the routines you want to keep, the areas where you would like help, and any concerns you may have about starting care. We will talk through your health, what you feel comfortable managing on your own, and where extra support could make life easier or safer.
We will also look at your home environment with you and highlight anything that might need adjusting to support your wellbeing. If family members, friends or healthcare professionals are already involved, we may speak to them as well.
Everything we learn during this visit helps us create a care plan that reflects your preferences, goals and daily life, and that you feel confident in and agree to.
Most assessments take around two hours, although a little preparation beforehand can make the process quicker and more straightforward.
We’ll speak to you about your medical history and ask about any chronic or long-term conditions that influence the level of care you’ll need, and how they’re currently being treated or managed. This step is crucial because it gives us an initial overview of any regular medication, doctor’s appointments as well as ongoing symptoms we need to take into consideration. It also means we can work more effectively with your other health and social care providers. If you’re looking for respite care while you’re recovering after a hospital stay, this is especially important!
We’ll also inquire about any dietary needs, and any potential risks related to nutrition and hydration, and ask if you have any sensory impairments such as blindness or deafness, and how you’d like to be supported (if at all!).
This is similar to the previous point, but we’ll go into more detail, so we can tailor our care package to your exact support needs. A person using a wheelchair will need different support than someone who uses a walking stick, or someone who needs no mobility aid but has trouble climbing stairs. Mobility and physical limitations also inform the level of personal care you need, though there are of course other factors at play. By assessing your mobility levels, we can make sure that you receive the right level of care, from the right carer.
We’ll speak to you about your medical history and ask about any chronic or long-term conditions that influence the level of care you’ll need, and how they’re currently being treated or managed. This step is crucial because it gives us an initial overview of any regular medication, doctor’s appointments as well as ongoing symptoms we need to take into consideration. It also means we can work more effectively with your other health and social care providers. If you’re looking for respite care while you’re recovering after a hospital stay, this is especially important!
We’ll also inquire about any dietary needs, and any potential risks related to nutrition and hydration, and ask if you have any sensory impairments such as blindness or deafness, and how you’d like to be supported (if at all!).
This is similar to the previous point, but we’ll go into more detail, so we can tailor our care package to your exact support needs. A person using a wheelchair will need different support than someone who uses a walking stick, or someone who needs no mobility aid but has trouble climbing stairs. Mobility and physical limitations also inform the level of personal care you need, though there are of course other factors at play. By assessing your mobility levels, we can make sure that you receive the right level of care, from the right carer.
We’ll ask you about any conditions that may impact your memory and cognition, such as dementia, and how it affects you. Additionally, we’ll look at your support needs and preferences when it comes to communication to make sure we communicate in a way that suits you best. We may also discuss this with your Attorney or loved one where appropriate, so we’re aware of everything we need to know to put together the right care plan for you.
Learning about your mental health and well-being is an important part of the care assessment. Similar to your physical health, we’ll ask you to share anything in your medical history that is relevant to the support you receive. For example, if your mental health gets worse in winter and you have specific ways to cope with that (such as taking your lunch in town more often, or going on holiday), we can incorporate that into our care plan. If you’re currently being seen by a mental health professional, letting us know allows us to work more closely with them.
We’ll ask you about any conditions that may impact your memory and cognition, such as dementia, and how it affects you. Additionally, we’ll look at your support needs and preferences when it comes to communication to make sure we communicate in a way that suits you best. We may also discuss this with your Attorney or loved one where appropriate, so we’re aware of everything we need to know to put together the right care plan for you.
Learning about your mental health and well-being is an important part of the care assessment. Similar to your physical health, we’ll ask you to share anything in your medical history that is relevant to the support you receive. For example, if your mental health gets worse in winter and you have specific ways to cope with that (such as taking your lunch in town more often, or going on holiday), we can incorporate that into our care plan. If you’re currently being seen by a mental health professional, letting us know allows us to work more closely with them.
This is where we get to know you and your social life. We will be asking about you and your family, where you grew up or went to school, which family members you are close to, and anyone else that is important to you as a person.
We’ll also look at how much you would like your family to be involved with your care and support and your involvement in your local community.
Your emotional support needs are just as important as your physical needs. We will ask how you cope with difficult situations and how you would like to be supported. For example, if you’d like to be given space or prefer company when your mood is low, if you’re a chatty person or not, if a certain type of music always cheers you up. We want to make sure the care we provide is truly person-centred, so if something is important to you, it’s important to us.
Your day-to-day activities are where we take a close look at your routine, hobbies, interests, and your needs and preferences with regards to your home and environment and how they relate to your care and support. We will ask you about your ability to carry out daily tasks and how you would like to be supported, your evening and night-time support needs, and general aspects of your routine.
When do you like to have dinner? Do you prefer to cook yourself with minimal support, or would you like your carer to prepare your meals under your supervision? If you have religious or spiritual beliefs, how do they feature in your daily life? Are you a late or an early riser, and do you like to watch TV before bed?
All those details will help your Care Team get to know you and build a care plan that fits into your daily life with minimal disruption, so you can continue to live life as you know it.
This is where we get to know you and your social life. We will be asking about you and your family, where you grew up or went to school, which family members you are close to, and anyone else that is important to you as a person.
We’ll also look at how much you would like your family to be involved with your care and support and your involvement in your local community.
Your emotional support needs are just as important as your physical needs. We will ask how you cope with difficult situations and how you would like to be supported. For example, if you’d like to be given space or prefer company when your mood is low, if you’re a chatty person or not, if a certain type of music always cheers you up. We want to make sure the care we provide is truly person-centred, so if something is important to you, it’s important to us.
Your day-to-day activities are where we take a close look at your routine, hobbies, interests, and your needs and preferences with regards to your home and environment and how they relate to your care and support. We will ask you about your ability to carry out daily tasks and how you would like to be supported, your evening and night-time support needs, and general aspects of your routine.
When do you like to have dinner? Do you prefer to cook yourself with minimal support, or would you like your carer to prepare your meals under your supervision? If you have religious or spiritual beliefs, how do they feature in your daily life? Are you a late or an early riser, and do you like to watch TV before bed?
All those details will help your Care Team get to know you and build a care plan that fits into your daily life with minimal disruption, so you can continue to live life as you know it.
Live-in care means a trained carer lives in your loved one’s home to provide 24/7 support. This includes help with personal care (washing, dressing), medication prompting, household tasks, companionship and emotional support. A live-in carer offers continuity, allowing routines to stay familiar and reducing the risk of isolation.
The cost of live-in care depends on several factors, including the level of support you or your loved one need, what kind of funding is available, and if you’re opting for long-term support or short-term respite. At Promedica24, our managed care packages start at £1,295 per week.
Many people are surprised to find that live-in care costs are comparable or even lower than the cost of a care home, especially once you consider the one-to-one support and personalised care.
For a full overview of our care packages and potential funding routes, please see our Care Costs page or call 0800 086 8686 to speak to us directly.
Yes. There are a few clear limits to what a live-in carer can do. Your carer will need breaks, so they have clear rest and sleep times each day. They don’t carry out heavy lifting, DIY, or specialist household maintenance, and they won’t perform unsafe manual handling without the right equipment and training. While they can help with medication reminders and, in some cases, enhanced tasks after extra training, they don’t perform advanced medical or nursing procedures such as injections. They also don’t provide specialist services like professional hairdressing or technical grooming.
Our blog “What can a live-in carer do – and what are they not allowed to do?” goes into more detail.
Yes. Depending on your care plan, live-in carers can help with shopping, cleaning, laundry, and day-to-day errands. They also provide companionship, emotional support, and help maintain daily routines, something that’s often just as important as the more clinical side of care.
You can pay for live-in care privately, or use funding from your local council or the NHS. If you’re eligible for local authority support, you can usually request a direct payment, which lets you control the budget and choose a care provider — including providers outside the council’s approved list — provided it meets your assessed needs. If you qualify for NHS Continuing Healthcare, you may receive a personal health budget that can also be used to arrange care, though local policies may set some limits. Additional support may come from benefits such as Attendance Allowance (for those 65+), Personal Independence Payment (PIP) for adults under 65, or Carer’s Allowance for family carers. These benefits can help cover or contribute to care costs alongside your funding package.
Live-in care can be arranged in a timescale that suits you. Depending on your individual circumstances, you could be settled with your new live-in carer in as little as 72h.
