When people think about care at home, the first thing that often comes to mind is help with physical tasks: getting dressed, preparing meals, managing medication, or assisting with mobility. But good care is about so much more than that. At Promedica24, we believe that providing truly person-centred, holistic care means looking beyond the practical, and to support every aspect of a person’s wellbeing.
A person’s emotional health is every bit as important as their physical needs, and in many cases, can have an even greater impact on their quality of life. That’s why our live-in care services are designed to offer not just practical help, but emotional support too. The small daily worries, the fear of becoming isolated, or a sense of no longer feeling useful or valued can weigh heavily on a person’s mental health. By addressing these concerns alongside personal care needs, we help people remain confident and independent in their own homes.
Holistic Care Begins at Assessment
A holistic approach to care starts from the very first conversation. During our care assessments, we don’t just ask about medication schedules and mobility challenges. We take time to understand each person’s routines, preferences, worries, and hopes for the future. What makes them smile? What might be causing them anxiety? Are there things in their home or daily life that have become difficult or are playing on their mind?
It might be something seemingly simple, like the worry of taking the dustbins out at night. For someone with reduced mobility or a fear of falling, this small task can become a significant source of anxiety. We work alongside families, neighbours, and local services, such as the council, to arrange alternative solutions. Whether that’s applying for assisted bin collections or adjusting routines to make life easier and safer, it all matters.
These conversations are essential because holistic care means recognising the person behind the care plan. It’s about valuing their individuality and tailoring support that feels natural and reassuring.
The Importance of Social Connection
Loneliness is one of the biggest challenges faced by older people and those living with long-term health conditions. Human connection matters, not just for company, but for wellbeing, confidence, and mental resilience. That’s why our live-in carers don’t just provide personal care and medication support; they also offer companionship.
Sometimes it’s a chat over a cuppa about the day’s headlines, or reminiscing about favourite memories. Other times, it’s helping someone stay connected to their local community, whether that’s by attending church, joining a local coffee morning, or arranging a call with a distant friend or relative. Promedica24 carers are there to share in life’s little moments, and those moments are what make someone feel truly cared for.
Supporting Emotional Wellbeing Every Day
A holistic care plan should consider how a person feels day-to-day. Are they anxious about upcoming appointments? Do they feel nervous when family members are away on holiday? Is there a task or situation that’s been on their mind but feels too awkward to ask for help with?
Our carers are trained to notice the small signs, for example a change in appetite, disrupted sleep, or becoming withdrawn, that can indicate someone is struggling emotionally. By providing regular, gentle conversation and creating a calm, reassuring environment, our live-in carers help ease worries before they become overwhelming.
We also support people in maintaining routines and hobbies that are meaningful to them. Whether it’s gardening, listening to favourite music, or completing the crossword, these activities offer structure, enjoyment, and a sense of achievement. Having someone there who encourages these interests makes a huge difference.
Person-Centred Care in Action
At Promedica24, we understand that no two people are the same, and neither are their care needs. Our live-in care service is designed to be fully person-centred, shaped by the individual’s wishes, lifestyle, and priorities. By combining practical care with emotional support and social connection, we help people remain independent, comfortable, and content in their own homes.
If you’d like to learn more about how live-in care can support you or a loved one with a truly holistic, person-centred approach, call 0800 086 8686, email care@promedica24.co.uk, or click here to find your local Care Consultant.
More from our blog
Promedica24 Carer Todorka Reaches Final of Homecare’s Got Talent
We’re proud to announce that Todorka, one of our amazing live-in carers, has reached the final of Homecare’s Got Talent. Todorka, who is originally from Bulgaria, has been working with Promedica24 for three years. She has a strong background in music, having studied at a specialist music school in Plovdiv before completing a degree in […]
Read More
West Sussex: Why It’s Time to Start Talking About Care
When most of us think about planning for later life, we focus on pensions, wills, or where we might live. Yet one of the most important parts of growing older often gets left out of the conversation: how we want to be cared for if we need extra support. A recent survey shows that under […]
Read More
Anna’s Story: Living Life on Her Terms
Independence and support go hand in hand for Anna. Her live-in carer helps with daily routines, hospital visits, and adventures beyond the home, creating a partnership that allows her to live life on her terms. Anna was born prematurely at St George’s Hospital in London, and at just two months old her parents were told […]
Read More