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Yorkshire South, West and The Humber

At Promedica24 Yorkshire South, West and the Humber, we champion the independence of those in need of home care, advocating for them to maintain maximum autonomy. We prioritise comprehensive assessments of care requirements allowing us to create bespoke care plans.

Our range of services addresses a wide spectrum of needs, from basic companionship and respite care to specialised assistance such as dementia, Parkinson’s, cancer, and end-of-life care. We also aid individuals transitioning from hospital stays and provide respite care options. Serving the entire region from Hull through to Huddersfield, including rural areas .

For many, companionship and support with daily activities are essential. From meal preparation and housekeeping to gardening, errands, and social engagements, our carers are available to lend a helping hand. They assist with morning and evening routines, empowering individuals to structure their days according to their unique care plan.

Our committed carers undergo thorough training, ensuring that each person receives personalised care characterised by dignity, empathy, and companionship. Whether it’s assistance with daily tasks, emotional support, or simply companionship, we are dedicated to fostering a nurturing environment where individuals can thrive.

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Please note this form is for care queries only. If you are looking to join our team please apply on our Recruitment page. Job applications sent via this form will not be processed.

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Visiting Home Care

As care specialists, Promedica24 offers people the opportunity to live and be cared for at home. We enable individuals to maintain their independence, stay close to their community, keep their pets, and continue their daily routines, all while giving them and their loved ones peace of mind.

We offer bespoke care packages for a number of health conditions, including:

Alzheimer’s Care
Stroke Care
Cancer Care
Parkinson’s Care
Motor Neurone Disease Care
Dementia Care
Start Free Online Assessment

Live-in Care

Our live-in carers share your home as supportive companions, aiding with daily tasks such as cooking, cleaning, and personal care.

This assistance allows you and your loved ones to uphold your preferred lifestyle and pursue activities that bring you joy.

We offer four levels of live-in care:

Living with a companion and support
Living with care and support
Living with advanced care and support
Bespoke care package
Live-in Care

Part Time Care

If you find yourself in a position where you don’t require round-the-clock support but need more than occasional weekend visits from family, opting for a part-time live-in carer could be the suitable choice.

Our part-time live-in care service enables you to remain in the comfort of your home and community while receiving the necessary assistance.

Promedica24 provides flexible live-in care packages starting from four days a week.

Part Time Care Explained

Specialist Care

Promedica24 offer personalised live-in care for hospital discharge patients, those in need of urgent care and families in need of respite care.

We also offer bespoke care packages for a number of health conditions, including:

Alzheimer’s Care
Stroke Care
Cancer Care
Parkinson’s Care
Motor Neurone Disease Care
Dementia Care
Specialist Care

Providing care services throughout Yorkshire South, West and the Humber

Areas we cover
Barnsley, Beverley, Bridlington
Doncaster
Goole
Holmfirth, Hornsea, Huddersfield, Hull
Leeds
Pontefract
Selby, Sheffield
Wakefield
York

Download Funding Guide

We understand that wondering how you’re going to be able to fund the cost of your live-in carer can be an extremely worrying one. Depending on your personal circumstances, however, there may be public funding or benefits available to you to support you with costs.

For more information on funding and benefits that are available, get in touch with us – we know our way around the different options and our team are more than happy to help you with any worries you may have.

Your local home care team

Helen Openshaw – Registered Manager

I choose to work in the care sector because I meet lots of amazing people all the time, from the people we support to other like-minded colleagues who genuinely care.

Working for Promedica24 has given me the opportunity to really make a difference to people who prefer to stay in their own homes, at a time in their lives when they feel a little more vulnerable.

Lisa Colver – Care Consultant

I joined Promedica24 in 2019 after being a registered manager in both hourly care and residential care homes. I truly believe the best place for receiving care is within your own home, and Promedica24 has been preserving people’s independence and dignity for years in the UK.

I have been passionate throughout my career regarding the health and well-being of our loved ones and strive to support them wherever I can.

Please don’t hesitate to give me a call to discuss your care options, I look forward to hearing from you.

Amanda Howe – Care Manager

I have worked in care for over 25 years, I chose this line of work as I believe it to be one of the most rewarding jobs.

Promedica24 are the best company that I have worked for, they are very caring and passionate about delivering quality, person centered care.

Care Quality Commission (CQC)

Promedica24 are regulated by the Care Quality Commission (CQC) who monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety. Their published findings, including performance ratings, help people view the level of care quality delivered by individual providers.

“We are delighted with our reports which are testament to the strength and commitment of our team. Promedica24 is made up of a strong core care team with over 100 years of combined experience in health and social care, supported by truly exceptional people who believe passionately that everybody should be able to stay at home and receive the best possible care.”

– Grzegorz Wrzosek, Country Manager

What’s included in home care?

Personal care

Our compassionate home carers offer discreet and sensitive personal care services, ensuring you receive the support you require without compromising your privacy or burdening family members with intimate routines. They can respectfully assist with toileting, bathing, dressing, or other personal care tasks.

Companionship

For those living alone or at a distance from loved ones, a home carer offers companionship through shared activities like watching TV, playing games, attending clubs, or simply enjoying a friendly chat over a cup of tea, providing a comforting presence and enriching daily life.

Household chores

A home carer ensures a comfortable and relaxing home environment by taking care of all housework or providing assistance as needed. With their help, your home will be kept clean and tidy, allowing you to enjoy a well-maintained space without the burden of household chores.

Getting out and about

Support from a home carer allows you to maintain your independence while receiving care. Your carer can accompany you wherever you desire, whether it’s running errands, visiting friends, or even taking a weekend getaway, ensuring you have the freedom to enjoy your life without limitations.

Dietary needs

With a home, you can enjoy your favourite meals, drinks, and snacks prepared at your preferred times. They’ll handle the cooking, washing up, and tidying, ensuring a hassle-free dining experience. Additionally, they can prepare nutritious meals tailored to your specific dietary requirements, promoting a balanced and healthy lifestyle.

Complex care

For individuals with complex care needs, our home carers receive comprehensive training to offer the necessary support. This includes tailored care for specialist conditions such as dementia and cancer. We provide personalised, bespoke support to ensure the highest quality of care for even the most challenging situations.

The Liberating Choice: Care at Home vs. Residential Care Home

The decision between home care and residential care is a significant one, with implications for the well-being and freedom of our loved ones as they age. Learn about the distinct freedoms that home care offers over traditional residential care settings.

Preservation of Independence: Home care excels in preserving the independence of individuals by allowing them to remain in the comfort of their own homes. Unlike residential care, which may necessitate a move to a communal setting, care at home enables people to maintain control over their environment, promoting a sense of autonomy.

Personalised Care in Familiar Surroundings: The freedom to receive personalised care in familiar surroundings is a cornerstone of care at home. Care plans are tailored to the unique needs and preferences of the individual, ensuring that daily routines and activities align with their accustomed lifestyle. This personalised approach contributes to a greater sense of freedom and well-being.

Flexibility in Daily Living: Home care provides unparalleled flexibility in daily living. Caregivers adapt to the individual’s schedule, allowing for a more dynamic and responsive approach to care. This flexibility extends to activities, social engagements, and personal pursuits, fostering an environment where individuals can live without the constraints of rigid institutional routines.

Emotional Well-Being Through Companionship: The companionship offered by home carers plays a crucial role in promoting emotional well-being. Unlike the potentially transient relationships in residential care facilities, carers become a constant presence in the individual’s life. This deep connection reduces feelings of loneliness, providing a sense of security and freedom to share life’s moments with a trusted companion.

No Relocation Stress: Care at home eliminates the stress associated with relocating to a residential care home. Home care allows individuals to stay within the comforting walls of their own homes, surrounded by familiar belongings and memories. This freedom from relocation stress contributes to a more seamless transition into the later stages of life.

In the choice between home care and residential care, the freedom afforded by the former emerges as a pivotal factor. By prioritising independence, personalisation, and flexibility, it offers a liberating alternative for those seeking to age gracefully within the comforting embrace of home. This choice empowers individuals to maintain control over their lives, fostering a sense of freedom that is essential for a fulfilling and dignified later life experience.

What does a home carer do?

The primary role of a carer is to provide you or your loved one with the care and support they require to continue enjoying a comfortable and independent life, all from the comfort of their own home.

Responsibilities of a carer may include household tasks such as cleaning and laundry, preparing meals and snacks, helping you get out and about or providing assistance with personal care, such as bathing, getting dressed and going to the toilet. However, if your care needs are more complex carers may provide a higher level of care depending on your care plan. They can administer medication or support conditions such as dementia or Parkinson’s.

Learn about the care conditions we support or start your free online care assessment.

How does Promedica24 select your care team?

At Promedica24, our carers are the foundation of our business. That’s why we take necessary measures to ensure they are carefully selected, trained to a high standard and security screened, taking personal and professional references from previous care experience.

Many of our carers have chosen care as a vocation, having a love for what they do. We’re proud to have them as core members of our team.

Our carers report to our experienced care managers. Compared to an unregulated live-in personal assistant, this support system provides a quality of care you can rely on, giving you and your family peace of mind.

During your care assessment, we assess not only your care needs but also learn about your interests, beliefs, likes and dislikes so we can pair you with the right carer who you will develop a close and meaningful relationship with.

What is the difference between Care Quality Commission (CQC) regulated care vs introductiory agencies?

Promedica24 is regulated and rated Good by the Care Quality (CQC) Commission. This means that we can provide you with fully regulated and safe care. Our high standards are not only set by us but also by the regulator.

Introductory agencies will not manage your care and you will have full responsibility for paying your carer’s salary, making sure that everything is covered from the tax perspective and trusting that your carer went through a robust recruitment process like the one that is required from the CQC regulated providers.

How does live-in care differ from residential care or hourly care?

Live-in care means that a carer will live in your home with you, full-time, in order to provide one-to-one personalised care.

Our live-in care packages give you the option to stay in your own home, with additional support and companionship. This means you can maintain your independence and stay close to friends, family, familiar neighbours and pets while giving you and your loved ones peace of mind.

Our carers will help you with things like cooking, cleaning, gardening, shopping and socialising, plus your morning and nighttime routines, so you can continue to plan out your days how you want to.

Find out more

Can I get help with paying for care

In some cases, it’s possible to get support and funding from a local authority to go towards your live-in care costs. Get in touch with one of our regional partners for more information – they are experts in these kinds of payments and are more than happy to help.

Find out more

What happens if my carer isn’t right for me?

Drawing on years of experience, our aim is to pair you with a carer who meets all your needs. We take the time and consideration to bring you together with the perfect companion based on personality, interests and lifestyle, with your happiness and well-being as our priority.

We’ve learned to be sensitive to people’s individual needs and to resolve any issues that arise with the support of our wider team and highly experienced care managers.

Do you offer short-term respite care?

Yes, we do. Our short-term services range from as little as two weeks and can support you with things like coming home after a hospital stay, respite cover for family members or carers, or providing comfort with compassionate end-of-life care.

Find out more or start your free online care assessment.

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