South East London, Kent and surrounding areas
At Promedica24, we are proud to offer Care Quality Commission (CQC) regulated live-in care and companionship services in South East London, Kent, and surrounding areas. Rated Good by the CQC, we are committed to delivering bespoke, high-quality care and support that prioritises the well-being and individual needs of our clients.
We understand the importance of maintaining independence and dignity while receiving care. That’s why since our establishment in 2014, we have been committed to providing person-centred home care tailored to individual care needs. Whether it is support for people with conditions such as dementia, cancer, physical disability, or stroke, providing end-of-life or respite care, or simply offering companionship and emotional support, our goal is to enable the people we support to remain in their own homes and part of their community.
Our care team undergo a comprehensive background check as well as extensive training, both general and client-specific. We are committed to ensuring every client receives professional support tailored to their care needs, and marked by respect and empathy. Our carers and their clients are supported by professional and highly skilled care managers, ensuring peace of mind. We make an effort to match the people we support with carers who can enhance their quality of life at home in a way that goes beyond meeting care needs. Our aim is to enable people to thrive socially and mentally while providing personalised care for each individual we support.
To learn more about how Promedica24 can support you or your loved one, contact us today
Speak to a Care Consultant
Please note this form is for care queries only. If you are looking to join our team please apply on our Recruitment page. Job applications sent via this form will not be processed.
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Visiting Home Care
As care specialists, Promedica24 offers people the opportunity to live and be cared for at home. We enable individuals to maintain their independence, stay close to their community, keep their pets, and continue their daily routines, all while giving them and their loved ones peace of mind.
We offer bespoke care packages for a number of health conditions, including:
Alzheimer’s Care
Stroke Care
Cancer Care
Parkinson’s Care
Motor Neurone Disease Care
Dementia Care
Live-in Care
Our live-in carers share your home as supportive companions, aiding with daily tasks such as cooking, cleaning, and personal care.
This assistance allows you and your loved ones to uphold your preferred lifestyle and pursue activities that bring you joy.
We offer four levels of live-in care:
Living with a companion and support
Living with care and support
Living with advanced care and support
Bespoke care package
Part Time Care
If you find yourself in a position where you don’t require round-the-clock support but need more than occasional weekend visits from family, opting for a part-time live-in carer could be the suitable choice.
Our part-time live-in care service enables you to remain in the comfort of your home and community while receiving the necessary assistance.
Promedica24 provides flexible live-in care packages starting from four days a week.
Part Time Care Explained
Specialist Care
Promedica24 offer personalised live-in care for hospital discharge patients, those in need of urgent care and families in need of respite care.
We also offer bespoke care packages for a number of health conditions, including:
Alzheimer’s Care
Stroke Care
Cancer Care
Parkinson’s Care
Motor Neurone Disease Care
Dementia CareProviding home care services throughout South East London, Kent
| Areas we cover | |||
|---|---|---|---|
| Biggin Hill | | ||
| Chelsfield, Chislehurst | | ||
| Dartford, Downe | | ||
| Ebbsfleet Valley, Erith, Eynsford | | ||
| Gravesend, Greenhithe | | ||
| Hartley | | ||
| Instead Rise | | ||
| Knockholt | | ||
| Longfield | | ||
| Meopham | | ||
| New Ash Green | | ||
| Orpington | | ||
| Shoreham, Shorne, Sidcup, Sutton-at-Hone, Swanley | | ||
| Welling, West Kingsdown, Woolwich, Wrotham | |
Your local home care team
Gillian Louggar – Registered Manager
I started working in care over 15 years ago. I started as a Care Support Worker and quickly found that I really enjoyed being part of a care team. Hearing people’s stories, being able to be a small part in ensuring they still knew they were valued and that they still had a lot to offer this world gave me a sense of knowing that this was the career path for me.
Working within Promedica24 has given me a great sense of team work, of the importance of supporting your team, and a great understanding of how putting the people who use our service first has great benefits for all. I hope to lead with a servant heart, and enable my team to achieve their goals. Care is where my heart lies, and being able to be a part of a fantastic care company in a leadership role is a challenge I am looking forward to, and one where I will give my very best. I will uphold our values, and work hard with my colleagues to ensure we deliver the best possible person centred care.
Rakesh Sharma – Care Consultant
I have always been in business from a young age and felt the concept of good and quality care was something that everyone in our society deserves. When I found myself looking for a new business journey, Promedica24 ticked all the boxes so I launched my franchise in May 2020.
My role gives me a great sense of pride. To be able to give people choice, allowing them to stay in their own environment and easing pressures for their loved ones is wonderful. I am also a qualified Independent Financial Advisor, which helps me answer any questions you may have in relation to later life living.
I support several charities including the Lions Club, a charity organisation that raises funds for a range of worthwhile causes worldwide, my father has also been a member for over 40 years. Over the past few years there has been a big focus on supporting people during the Covid-19 pandemic and more recently, fundraising for Ukraine.
Jo Anne Luxton – Care Manager
I have worked in the care sector for the past seventeen years, where I’ve had the privilege of contributing to the well-being of others. Throughout this time, I have found immense satisfaction in assuming leadership roles and effecting positive change in the lives of those I care for.
Being able to make a tangible difference in people’s lives is not just a job for me; it’s a calling that I wholeheartedly embrace. My passion for providing compassionate care runs deep, and I consider myself fortunate to be entrusted with a role that empowers me to be an advocate for those in need.
What’s included in home care?
Personal care
Our compassionate home carers offer discreet and sensitive personal care services, ensuring you receive the support you require without compromising your privacy or burdening family members with intimate routines. They can respectfully assist with toileting, bathing, dressing, or other personal care tasks.
Companionship
For those living alone or at a distance from loved ones, a home carer offers companionship through shared activities like watching TV, playing games, attending clubs, or simply enjoying a friendly chat over a cup of tea, providing a comforting presence and enriching daily life.
Household chores
A home carer ensures a comfortable and relaxing home environment by taking care of all housework or providing assistance as needed. With their help, your home will be kept clean and tidy, allowing you to enjoy a well-maintained space without the burden of household chores.
Getting out and about
Support from a home carer allows you to maintain your independence while receiving care. Your carer can accompany you wherever you desire, whether it’s running errands, visiting friends, or even taking a weekend getaway, ensuring you have the freedom to enjoy your life without limitations.
Dietary needs
With a home, you can enjoy your favourite meals, drinks, and snacks prepared at your preferred times. They’ll handle the cooking, washing up, and tidying, ensuring a hassle-free dining experience. Additionally, they can prepare nutritious meals tailored to your specific dietary requirements, promoting a balanced and healthy lifestyle.
Complex care
For individuals with complex care needs, our home carers receive comprehensive training to offer the necessary support. This includes tailored care for specialist conditions such as dementia and cancer. We provide personalised, bespoke support to ensure the highest quality of care for even the most challenging situations.
The primary role of a carer is to provide you or your loved one with the care and support they require to continue enjoying a comfortable and independent life, all from the comfort of their own home.
Responsibilities of a carer may include household tasks such as cleaning and laundry, preparing meals and snacks, helping you get out and about or providing assistance with personal care, such as bathing, getting dressed and going to the toilet. However, if your care needs are more complex carers may provide a higher level of care depending on your care plan. They can administer medication or support conditions such as dementia or Parkinson’s.
Learn about the care conditions we support or start your free online care assessment.
At Promedica24, our carers are the foundation of our business. That’s why we take necessary measures to ensure they are carefully selected, trained to a high standard and security screened, taking personal and professional references from previous care experience.
Many of our carers have chosen care as a vocation, having a love for what they do. We’re proud to have them as core members of our team.
Our carers report to our experienced care managers. Compared to an unregulated live-in personal assistant, this support system provides a quality of care you can rely on, giving you and your family peace of mind.
During your care assessment, we assess not only your care needs but also learn about your interests, beliefs, likes and dislikes so we can pair you with the right carer who you will develop a close and meaningful relationship with.
Promedica24 is regulated and rated Good by the Care Quality (CQC) Commission. This means that we can provide you with fully regulated and safe care. Our high standards are not only set by us but also by the regulator.
Introductory agencies will not manage your care and you will have full responsibility for paying your carer’s salary, making sure that everything is covered from the tax perspective and trusting that your carer went through a robust recruitment process like the one that is required from the CQC regulated providers.
Live-in care means that a carer will live in your home with you, full-time, in order to provide one-to-one personalised care.
Our live-in care packages give you the option to stay in your own home, with additional support and companionship. This means you can maintain your independence and stay close to friends, family, familiar neighbours and pets while giving you and your loved ones peace of mind.
Our carers will help you with things like cooking, cleaning, gardening, shopping and socialising, plus your morning and nighttime routines, so you can continue to plan out your days how you want to.
In some cases, it’s possible to get support and funding from a local authority to go towards your live-in care costs. Get in touch with one of our regional partners for more information – they are experts in these kinds of payments and are more than happy to help.
Drawing on years of experience, our aim is to pair you with a carer who meets all your needs. We take the time and consideration to bring you together with the perfect companion based on personality, interests and lifestyle, with your happiness and well-being as our priority.
We’ve learned to be sensitive to people’s individual needs and to resolve any issues that arise with the support of our wider team and highly experienced care managers.
Yes, we do. Our short-term services range from as little as two weeks and can support you with things like coming home after a hospital stay, respite cover for family members or carers, or providing comfort with compassionate end-of-life care.
