Hello, I’m Alison – your National live-in Care Consultant. I started working for Promedica24 in 2020 offering people a genuine alternative to residential care. I have personal experience of being a carer myself and has therefore led me to becoming an advocate for live-in care for others. I truly believe in keeping your independence by staying within your own home is a fantastic option for those who need extra support.
I find sharing my personal experiences with others helps people to understand that they are not alone in finding the right care for themselves or a loved one. An overarching theme throughout my career would be supporting others and helping those around me achieve their goals. I take pride in what I do and I am very passionate about the care provided by Promedica24.
We believe people in need of home care should have a choice to stay as independent as possible, have their care needs assessed and then matched with a carefully selected Care Worker or carers.
Our services vary from simple companionship and respite support to more advanced specialist requirements such as dementia, Parkinson’s, cancer and end-of-life home care services. We also help those returning from hospital and provide respite care.
Please note this form is for care queries only. If you are looking to join our team please apply on our Recruitment page. Job applications sent via this form will not be processed.
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We can organise care at short notice and have support in place within five working days following a signed contract.
Please contact your local Promedica24 representative to discuss the care and support we can provide for your or a loved one. Choose Promedica24 for peace of mind.
Assess my needs
As care specialists, Promedica24 offers people the opportunity to live and be cared for at home. We enable individuals to maintain their independence, stay close to their community, keep their pets, and continue their daily routines, all while giving them and their loved ones peace of mind.
We offer bespoke care packages for a number of health conditions, including:
Alzheimer’s Care
Stroke Care
Cancer Care
Parkinson’s Care
Motor Neurone Disease Care
Dementia Care 
Our live-in carers share your home as supportive companions, aiding with daily tasks such as cooking, cleaning, and personal care.
This assistance allows you and your loved ones to uphold your preferred lifestyle and pursue activities that bring you joy.
We offer four levels of live-in care:
Living with a companion and support
Living with care and support
Living with advanced care and support
Bespoke care package 
If you find yourself in a position where you don’t require round-the-clock support but need more than occasional weekend visits from family, opting for a part-time live-in carer could be the suitable choice.
Our part-time live-in care service enables you to remain in the comfort of your home and community while receiving the necessary assistance.
Promedica24 provides flexible live-in care packages starting from four days a week.
Part Time Care Explained
Promedica24 offer personalised live-in care for hospital discharge patients, those in need of urgent care and families in need of respite care.
We also offer bespoke care packages for a number of health conditions, including:
Alzheimer’s Care
Stroke Care
Cancer Care
Parkinson’s Care
Motor Neurone Disease Care
Dementia Care 
I started working for Promedica24 in 2020 offering people a genuine alternative to residential care. I have personal experience of being a carer myself and has therefore led me to becoming an advocate for live-in care for others. I truly believe in keeping your independence by staying within your own home is a fantastic option for those who need extra support.
I joined Promedica24 in 2019 after being a registered manager in both hourly care and residential care homes. I truly believe the best place for receiving care is within your own home, and Promedica24 has been preserving people’s independence and dignity for years in the UK.
I have been passionate throughout my career regarding the health and well-being of our loved ones and strive to support them wherever I can.
Please don’t hesitate to give me a call to discuss your care options, I look forward to hearing from you.
Assess my Needs
Our compassionate home carers offer discreet and sensitive personal care services, ensuring you receive the support you require without compromising your privacy or burdening family members with intimate routines. They can respectfully assist with toileting, bathing, dressing, or other personal care tasks.
For those living alone or at a distance from loved ones, a home carer offers companionship through shared activities like watching TV, playing games, attending clubs, or simply enjoying a friendly chat over a cup of tea, providing a comforting presence and enriching daily life.
A home carer ensures a comfortable and relaxing home environment by taking care of all housework or providing assistance as needed. With their help, your home will be kept clean and tidy, allowing you to enjoy a well-maintained space without the burden of household chores.
Support from a home carer allows you to maintain your independence while receiving care. Your carer can accompany you wherever you desire, whether it’s running errands, visiting friends, or even taking a weekend getaway, ensuring you have the freedom to enjoy your life without limitations.
With a home, you can enjoy your favourite meals, drinks, and snacks prepared at your preferred times. They’ll handle the cooking, washing up, and tidying, ensuring a hassle-free dining experience. Additionally, they can prepare nutritious meals tailored to your specific dietary requirements, promoting a balanced and healthy lifestyle.
For individuals with complex care needs, our home carers receive comprehensive training to offer the necessary support. This includes tailored care for specialist conditions such as dementia and cancer. We provide personalised, bespoke support to ensure the highest quality of care for even the most challenging situations.
The primary role of a carer is to provide you or your loved one with the care and support they require to continue enjoying a comfortable and independent life, all from the comfort of their own home.
Responsibilities of a carer may include household tasks such as cleaning and laundry, preparing meals and snacks, helping you get out and about or providing assistance with personal care, such as bathing, getting dressed and going to the toilet. However, if your care needs are more complex carers may provide a higher level of care depending on your care plan. They can administer medication or support conditions such as dementia or Parkinson’s.
Learn about the care conditions we support or start your free online care assessment.
At Promedica24, our carers are the foundation of our business. That’s why we take necessary measures to ensure they are carefully selected, trained to a high standard and security screened, taking personal and professional references from previous care experience.
Many of our carers have chosen care as a vocation, having a love for what they do. We’re proud to have them as core members of our team.
Our carers report to our experienced care managers. Compared to an unregulated live-in personal assistant, this support system provides a quality of care you can rely on, giving you and your family peace of mind.
During your care assessment, we assess not only your care needs but also learn about your interests, beliefs, likes and dislikes so we can pair you with the right carer who you will develop a close and meaningful relationship with.
Promedica24 is regulated and rated Good by the Care Quality (CQC) Commission. This means that we can provide you with fully regulated and safe care. Our high standards are not only set by us but also by the regulator.
Introductory agencies will not manage your care and you will have full responsibility for paying your carer’s salary, making sure that everything is covered from the tax perspective and trusting that your carer went through a robust recruitment process like the one that is required from the CQC regulated providers.
Live-in care means that a carer will live in your home with you, full-time, in order to provide one-to-one personalised care.
Our live-in care packages give you the option to stay in your own home, with additional support and companionship. This means you can maintain your independence and stay close to friends, family, familiar neighbours and pets while giving you and your loved ones peace of mind.
Our carers will help you with things like cooking, cleaning, gardening, shopping and socialising, plus your morning and nighttime routines, so you can continue to plan out your days how you want to.
In some cases, it’s possible to get support and funding from a local authority to go towards your live-in care costs. Get in touch with one of our regional partners for more information – they are experts in these kinds of payments and are more than happy to help.
Drawing on years of experience, our aim is to pair you with a carer who meets all your needs. We take the time and consideration to bring you together with the perfect companion based on personality, interests and lifestyle, with your happiness and well-being as our priority.
We’ve learned to be sensitive to people’s individual needs and to resolve any issues that arise with the support of our wider team and highly experienced care managers.
Yes, we do. Our short-term services range from as little as two weeks and can support you with things like coming home after a hospital stay, respite cover for family members or carers, or providing comfort with compassionate end-of-life care.
