Blaby and Lutterworth and surrounding areas
Since 2013, Promedica24 has provided compassionate home care and companionship services across Leicestershire and surrounding areas. We proudly serve our community, particularly in rural areas where care options are often limited.
At Promedica24, we understand the importance of providing person-centred care tailored to the unique needs of each individual. Our services include visiting care, live-in care and companionship, ensuring that our clients receive dedicated support in the comfort of their own homes.
With years of experience in caring for individuals with various conditions such as dementia, Parkinson’s, cancer, and end-of-life care, and assisting those transitioning home from hospital stays, we are equipped to meet diverse care needs. We understand the challenges individuals and their families face, and we are committed to providing comprehensive support every step of the way. Focusing on the best outcomes for each person individually.
Our dedicated carers undertake ongoing development, ensuring that every person under our care receives person-centred support marked by respect, empathy, and companionship. Our goal is to match clients with carers who can enhance their quality of life at home, fostering an environment where they can thrive and maintain their independence.
Speak to a Care Consultant
Please note this form is for care queries only. If you are looking to join our team please apply on our Recruitment page. Job applications sent via this form will not be processed.
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Emma Podgers – Registered Manager
With over 27 years in health and social care, I bring a wealth of experience and dedication to my work. Starting as a care support worker, I’ve progressed to leadership roles, including branch manager, overseeing smooth day-to-day operations, ensuring compliance, and supporting staff development.
I am qualified up to a Level 5 in Health and Social Care and have led projects such as implementing new systems and delivering training to promote professional growth. My expertise includes care coordination, quality audits, recruitment, and mentoring teams to deliver exceptional, person-centred care.
Passionate about supporting others, I work closely with staff and local authorities to uphold high standards while fostering a positive and professional environment. Outside of work, I enjoy spending time with my family, taking countryside walks, reading, and travelling. My commitment to the care sector and dedication to excellence have shaped my career and continue to inspire me every day.
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Lisa Colver – Care Consultant
I joined Promedica24 in 2019 after being a registered manager in both hourly care and residential care homes. I truly believe the best place for receiving care is within your own home, and Promedica24 has been preserving people’s independence and dignity for years in the UK.
I have been passionate throughout my career regarding the health and well-being of our loved ones and strive to support them wherever I can.
Please don’t hesitate to give me a call to discuss your care options, I look forward to hearing from you.
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Visiting Home Care in Blaby and Lutterworth
As care specialists, Promedica24 offers people the opportunity to live and be cared for at home. We enable individuals to maintain their independence, stay close to their community, keep their pets, and continue their daily routines, all while giving them and their loved ones peace of mind.
We offer bespoke care packages for a number of health conditions, including:


Live-in Care in Blaby and Lutterworth
Our live-in carers share your home as supportive companions, aiding with daily tasks such as cooking, cleaning, and personal care.
This assistance allows you and your loved ones to uphold your preferred lifestyle and pursue activities that bring you joy.
We offer four levels of live-in care:


Respite Care in Blaby and Lutterworth
Our respite care services provide short-term, live-in support, allowing family carers to take a well-deserved break. Whether recovering from a hospital stay, managing an unforeseen illness, or simply in need of temporary assistance, our professional carers offer personalised care plans to meet your specific needs. This service ensures continuity of care and peace of mind for both individuals and their families.


Hospital Discharge Care
Transitioning from hospital to home can be challenging. Our hospital discharge care service facilitates a smooth and safe return. Our carers provide essential support during recovery, assisting with personal care, medication management, mobility, and daily tasks. We work closely with healthcare professionals to create a tailored care plan that promotes rehabilitation and reduces the risk of readmission.
What People Say About Us
“We regularly attend patients receiving care at home and, unfortunately, it is not uncommon to witness varying levels of support and care provided. However, the standard of care we observed today was nothing short of exceptional and we felt compelled to ensure this did not go unrecognised.
The carers present demonstrated an extraordinary level of professionalism, compassion and attentiveness to the patient’s needs. Their calm, reassuring demeanour and willingness to go above and beyond in both their practical and emotional support were truly remarkable. It was evident that they knew the patient well and were wholly invested in their wellbeing, comfort, and dignity.
We were extremely impressed by the presence and involvement of the domiciliary team managers. Their hands-on approach, clear leadership, and collaborative support made a significant difference during what could have been a stressful situation. They were approachable, proactive and showed genuine concern for both the patient and the team involved — qualities we too often rarely see in this sector.
What we witnessed was a gold standard of care and it stood out so markedly from what is typically observed that we felt compelled to ensure this feedback reached you directly. The team has left a lasting impression on us, and more importantly, they are clearly making a hugely positive impact on the lives of the people they support.
Please extend our heartfelt thanks and appreciation to the carers and the managers we had the pleasure of working alongside today. It was an honour to witness such outstanding dedication and humanity in action.”
Emma and Holly, Healthcare Professionals
Providing home care services throughout Blaby and Lutterworth
Areas we cover | |||
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Barrow upon Soar, Blaby, Broughton Astley, Bushby | |||
Cosby, Countesthorpe | |||
Desford | |||
Earl Shilton, East Goscote, Enderby | |||
Fleckney | |||
Glen Parva, Great Glen | |||
Hinckley | |||
Kibworth | |||
Leicester, Littlethorpe, Loughborough, Lutterworth | |||
Market Harborough, Markfield, Mountsorrel | |||
Narborough | |||
Oadby | |||
Quorn | |||
Shepshed, Stoney Stanton | |||
Whetstone, Wigston Magna |
Your local home care team
What’s included in home care?


Personal care
Our compassionate home carers offer discreet and sensitive personal care services, ensuring you receive the support you require without compromising your privacy or burdening family members with intimate routines. They can respectfully assist with toileting, bathing, dressing, or other personal care tasks.


Companionship
For those living alone or at a distance from loved ones, a home carer offers companionship through shared activities like watching TV, playing games, attending clubs, or simply enjoying a friendly chat over a cup of tea, providing a comforting presence and enriching daily life.


Household chores
A home carer ensures a comfortable and relaxing home environment by taking care of all housework or providing assistance as needed. With their help, your home will be kept clean and tidy, allowing you to enjoy a well-maintained space without the burden of household chores.


Getting out and about
Support from a home carer allows you to maintain your independence while receiving care. Your carer can accompany you wherever you desire, whether it’s running errands, visiting friends, or even taking a weekend getaway, ensuring you have the freedom to enjoy your life without limitations.


Dietary needs
With a home, you can enjoy your favourite meals, drinks, and snacks prepared at your preferred times. They’ll handle the cooking, washing up, and tidying, ensuring a hassle-free dining experience. Additionally, they can prepare nutritious meals tailored to your specific dietary requirements, promoting a balanced and healthy lifestyle.


Complex care
For individuals with complex care needs, our home carers receive comprehensive training to offer the necessary support. This includes tailored care for specialist conditions such as dementia and cancer. We provide personalised, bespoke support to ensure the highest quality of care for even the most challenging situations.
The primary role of a carer is to provide you or your loved one with the care and support they require to continue enjoying a comfortable and independent life, all from the comfort of their own home.
Responsibilities of a carer may include household tasks such as cleaning and laundry, preparing meals and snacks, helping you get out and about or providing assistance with personal care, such as bathing, getting dressed and going to the toilet. However, if your care needs are more complex carers may provide a higher level of care depending on your care plan. They can administer medication or support conditions such as dementia or Parkinson’s.
Learn about the care conditions we support or start your free online care assessment.
At Promedica24, our carers are the foundation of our business. That’s why we take necessary measures to ensure they are carefully selected, trained to a high standard and security screened, taking personal and professional references from previous care experience.
Many of our carers have chosen care as a vocation, having a love for what they do. We’re proud to have them as core members of our team.
Our carers report to our experienced care managers. Compared to an unregulated live-in personal assistant, this support system provides a quality of care you can rely on, giving you and your family peace of mind.
During your care assessment, we assess not only your care needs but also learn about your interests, beliefs, likes and dislikes so we can pair you with the right carer who you will develop a close and meaningful relationship with.
Promedica24 is regulated and rated Good by the Care Quality (CQC) Commission. This means that we can provide you with fully regulated and safe care. Our high standards are not only set by us but also by the regulator.
Introductory agencies will not manage your care and you will have full responsibility for paying your carer’s salary, making sure that everything is covered from the tax perspective and trusting that your carer went through a robust recruitment process like the one that is required from the CQC regulated providers.
Live-in care means that a carer will live in your home with you, full-time, in order to provide one-to-one personalised care.
Our live-in care packages give you the option to stay in your own home, with additional support and companionship. This means you can maintain your independence and stay close to friends, family, familiar neighbours and pets while giving you and your loved ones peace of mind.
Our carers will help you with things like cooking, cleaning, gardening, shopping and socialising, plus your morning and nighttime routines, so you can continue to plan out your days how you want to.
In some cases, it’s possible to get support and funding from a local authority to go towards your live-in care costs. Get in touch with one of our regional partners for more information – they are experts in these kinds of payments and are more than happy to help.
Drawing on years of experience, our aim is to pair you with a carer who meets all your needs. We take the time and consideration to bring you together with the perfect companion based on personality, interests and lifestyle, with your happiness and well-being as our priority.
We’ve learned to be sensitive to people’s individual needs and to resolve any issues that arise with the support of our wider team and highly experienced care managers.
Yes, we do. Our short-term services range from as little as two weeks and can support you with things like coming home after a hospital stay, respite cover for family members or carers, or providing comfort with compassionate end-of-life care.