Wirral, Cheshire East and surrounding areas
Promedica24 Wirral & Cheshire East is a trusted provider of flexible, bespoke live-in care and companionship services in Wirral, Cheshire East, and surrounding areas. Regulated and rated “Good” by the Care Quality Commission (CQC), we deliver exceptional care solutions that prioritise the well-being of our clients and promote their independence.
We have extensive experience in supporting each person’s unique care needs, including but not limited to: Dementia, Parkinson’s, cancer, end-of-life care, hospital-to-home, and respite care. Our team also closely work with professionals such as social workers, GPs, and case workers, ensuring seamless coordination of care.
At Promedica24, our team of carers undergo a comprehensive background check as well as extensive training, both general and client-specific. We are committed to ensuring every client receives professional support tailored to their care needs, and marked by respect and empathy. We always aim to match the people we support with carers who can enhance their quality of life at home, whether by providing assistance with daily tasks or offering emotional support and companionship.
Our aim is to enable individuals to thrive, and to make a difference in your life or the life of your loved ones. For a confidential discussion about your care needs, contact us today.
Speak to a Care Consultant
Please note this form is for care queries only. If you are looking to join our team please apply on our Recruitment page. Job applications sent via this form will not be processed.
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Visiting Home Care
As care specialists, Promedica24 offers people the opportunity to live and be cared for at home. We enable individuals to maintain their independence, stay close to their community, keep their pets, and continue their daily routines, all while giving them and their loved ones peace of mind.
We offer bespoke care packages for a number of health conditions, including:
Alzheimer’s Care
Stroke Care
Cancer Care
Parkinson’s Care
Motor Neurone Disease Care
Dementia Care
Live-in Care
Our live-in carers share your home as supportive companions, aiding with daily tasks such as cooking, cleaning, and personal care.
This assistance allows you and your loved ones to uphold your preferred lifestyle and pursue activities that bring you joy.
We offer four levels of live-in care:
Living with a companion and support
Living with care and support
Living with advanced care and support
Bespoke care package
Part Time Care
If you find yourself in a position where you don’t require round-the-clock support but need more than occasional weekend visits from family, opting for a part-time live-in carer could be the suitable choice.
Our part-time live-in care service enables you to remain in the comfort of your home and community while receiving the necessary assistance.
Promedica24 provides flexible live-in care packages starting from four days a week.
Part Time Care Explained
Specialist Care
Promedica24 offer personalised live-in care for hospital discharge patients, those in need of urgent care and families in need of respite care.
We also offer bespoke care packages for a number of health conditions, including:
Alzheimer’s Care
Stroke Care
Cancer Care
Parkinson’s Care
Motor Neurone Disease Care
Dementia CareProviding home care services throughout Wirral, Cheshire East and surrounding areas
| Areas we cover | |||
|---|---|---|---|
| Birkenhead, Brimstage, Bromborough | | ||
| Ellesmere Port | | ||
| Greasby | | ||
| Hooton, Hoylake | | ||
| Little Neston | | ||
| Meols, Moreton | | ||
| Neston | | ||
| Thustaston | | ||
| West Kirby, Willaston | |
Your local home care team
Helen Openshaw – Registered Manager
I choose to work in the care sector because I meet lots of amazing people all the time, from the people we support to other like-minded colleagues who genuinely care.
Working for Promedica24 has given me the opportunity to really make a difference to people who prefer to stay in their own homes, at a time in their lives when they feel a little more vulnerable.
Jonathan Hayley – Care Consultant
I launched the Promedica24 branch in 2016 after identifying a real need for alternatives to residential care in the area.
I am part of the Dementia Friends initiative, participating in Dementia Services Showcase events in addition to being a key speaker at Later Life Seminars with AgeUK Wirral.
I look forward to working with you and seeing how we can best support you to live independently in the comfort of your own home.
Jonathan Exley – Care Manager
I have worked in care for the last 28 years, both in the community and residential care with elderly and special needs children.
I personally feel it is the best job as I get to help people either to learn and develop or to remain in their homes safe and well. Developing relationships with them learning about their past and their wishes, likes and dislikes to meet their needs.
What’s included in home care?
Personal care
Our compassionate home carers offer discreet and sensitive personal care services, ensuring you receive the support you require without compromising your privacy or burdening family members with intimate routines. They can respectfully assist with toileting, bathing, dressing, or other personal care tasks.
Companionship
For those living alone or at a distance from loved ones, a home carer offers companionship through shared activities like watching TV, playing games, attending clubs, or simply enjoying a friendly chat over a cup of tea, providing a comforting presence and enriching daily life.
Household chores
A home carer ensures a comfortable and relaxing home environment by taking care of all housework or providing assistance as needed. With their help, your home will be kept clean and tidy, allowing you to enjoy a well-maintained space without the burden of household chores.
Getting out and about
Support from a home carer allows you to maintain your independence while receiving care. Your carer can accompany you wherever you desire, whether it’s running errands, visiting friends, or even taking a weekend getaway, ensuring you have the freedom to enjoy your life without limitations.
Dietary needs
With a home, you can enjoy your favourite meals, drinks, and snacks prepared at your preferred times. They’ll handle the cooking, washing up, and tidying, ensuring a hassle-free dining experience. Additionally, they can prepare nutritious meals tailored to your specific dietary requirements, promoting a balanced and healthy lifestyle.
Complex care
For individuals with complex care needs, our home carers receive comprehensive training to offer the necessary support. This includes tailored care for specialist conditions such as dementia and cancer. We provide personalised, bespoke support to ensure the highest quality of care for even the most challenging situations.
The primary role of a carer is to provide you or your loved one with the care and support they require to continue enjoying a comfortable and independent life, all from the comfort of their own home.
Responsibilities of a carer may include household tasks such as cleaning and laundry, preparing meals and snacks, helping you get out and about or providing assistance with personal care, such as bathing, getting dressed and going to the toilet. However, if your care needs are more complex carers may provide a higher level of care depending on your care plan. They can administer medication or support conditions such as dementia or Parkinson’s.
Learn about the care conditions we support or start your free online care assessment.
At Promedica24, our carers are the foundation of our business. That’s why we take necessary measures to ensure they are carefully selected, trained to a high standard and security screened, taking personal and professional references from previous care experience.
Many of our carers have chosen care as a vocation, having a love for what they do. We’re proud to have them as core members of our team.
Our carers report to our experienced care managers. Compared to an unregulated live-in personal assistant, this support system provides a quality of care you can rely on, giving you and your family peace of mind.
During your care assessment, we assess not only your care needs but also learn about your interests, beliefs, likes and dislikes so we can pair you with the right carer who you will develop a close and meaningful relationship with.
Promedica24 is regulated and rated Good by the Care Quality (CQC) Commission. This means that we can provide you with fully regulated and safe care. Our high standards are not only set by us but also by the regulator.
Introductory agencies will not manage your care and you will have full responsibility for paying your carer’s salary, making sure that everything is covered from the tax perspective and trusting that your carer went through a robust recruitment process like the one that is required from the CQC regulated providers.
Live-in care means that a carer will live in your home with you, full-time, in order to provide one-to-one personalised care.
Our live-in care packages give you the option to stay in your own home, with additional support and companionship. This means you can maintain your independence and stay close to friends, family, familiar neighbours and pets while giving you and your loved ones peace of mind.
Our carers will help you with things like cooking, cleaning, gardening, shopping and socialising, plus your morning and nighttime routines, so you can continue to plan out your days how you want to.
In some cases, it’s possible to get support and funding from a local authority to go towards your live-in care costs. Get in touch with one of our regional partners for more information – they are experts in these kinds of payments and are more than happy to help.
Drawing on years of experience, our aim is to pair you with a carer who meets all your needs. We take the time and consideration to bring you together with the perfect companion based on personality, interests and lifestyle, with your happiness and well-being as our priority.
We’ve learned to be sensitive to people’s individual needs and to resolve any issues that arise with the support of our wider team and highly experienced care managers.
Yes, we do. Our short-term services range from as little as two weeks and can support you with things like coming home after a hospital stay, respite cover for family members or carers, or providing comfort with compassionate end-of-life care.
