Chester, Cheshire, North Wales and surrounding areas
Hello, I’m John – your Regional Live-in Care Consultant for Chester, Cheshire and North Wales. For more than half a decade, my mission has been to empower individuals to maintain their independence and well-being within the sanctuary of their own homes. Whether you’re seeking care for a family member or yourself, my colleagues and I recognise the significance of finding the right carer to support you at home. We know that navigating this process may be daunting, especially without prior experience or personal connections in this field. However, you can trust us to alleviate your concerns and guide you towards finding the right level of care.
Benefitting from extensive experience, we excel in delivering person-centred care tailored to individual needs. Our carers possess the expertise to aid with daily activities and offer assistance for conditions such as dementia or limited mobility. We take pride in our ability to comprehend the unique requirements of each individual under our care, providing compassionate support that promotes well-being and fosters independence.
I launched the Promedica24 Cheshire branch just over five years ago to provide the communities I serve with a genuine alternative to residential care. I’m proud to say my live-in care branch is known amongst the Cheshire community as the go-to provider in the area.
To find out more about the services we offer, get in touch with our team today.
Speak to a Care Consultant
Please note this form is for care queries only. If you are looking to join our team please apply on our Recruitment page. Job applications sent via this form will not be processed.
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Visiting Home Care
As care specialists, Promedica24 offers people the opportunity to live and be cared for at home. We enable individuals to maintain their independence, stay close to their community, keep their pets, and continue their daily routines, all while giving them and their loved ones peace of mind.
We offer bespoke care packages for a number of health conditions, including:
Alzheimer’s Care
Stroke Care
Cancer Care
Parkinson’s Care
Motor Neurone Disease Care
Dementia Care
Live-in Care
Our live-in carers share your home as supportive companions, aiding with daily tasks such as cooking, cleaning, and personal care.
This assistance allows you and your loved ones to uphold your preferred lifestyle and pursue activities that bring you joy.
We offer four levels of live-in care:
Living with a companion and support
Living with care and support
Living with advanced care and support
Bespoke care package
Part Time Care
If you find yourself in a position where you don’t require round-the-clock support but need more than occasional weekend visits from family, opting for a part-time live-in carer could be the suitable choice.
Our part-time live-in care service enables you to remain in the comfort of your home and community while receiving the necessary assistance.
Promedica24 provides flexible live-in care packages starting from four days a week.
Part Time Care Explained
Specialist Care
Promedica24 offer personalised live-in care for hospital discharge patients, those in need of urgent care and families in need of respite care.
We also offer bespoke care packages for a number of health conditions, including:
Alzheimer’s Care
Stroke Care
Cancer Care
Parkinson’s Care
Motor Neurone Disease Care
Dementia CareYour local Care Consultant covering Chester, Cheshire, North Wales and surrounding areas
| Areas we cover | |||
|---|---|---|---|
| Bunbury | | ||
| Chester, Crewe, Culcheth | | ||
| Farndon, Frodsham | | ||
| Helsby, High Legh, Holmes Chapel | | ||
| Kelsall, Kingsley, Knutsford | | ||
| Lymm | | ||
| Malpas, Mere, Middlewich | | ||
| Nantwich, Northwich | | ||
| Runcorn | | ||
| Sandbach, Sandiway, Stretton | | ||
| Tarporley, Tarvin, Tattenhall | | ||
| Warrington, Winsford | |
Your local home care team
Helen Openshaw – Registered Manager
I choose to work in the care sector because I meet lots of amazing people all the time, from the people we support to other like-minded colleagues who genuinely care.
Working for Promedica24 has given me the opportunity to really make a difference to people who prefer to stay in their own homes, at a time in their lives when they feel a little more vulnerable.
John Pughe – Care Consultant
Caring for people is part of my family heritage. My parents both worked in the NHS, my sister still does, and my children aspire to be a Dietitian and Physiotherapist. As a teenager, I saw how hard it was for my parents to juggle their busy jobs whilst raising a young family and caring for my grandparents. I know what this pressure looks and feels like for people now.
Today, what my parents want from professional care in later life has radically altered. They wish to remain at home, to stay in familiar surroundings, with family and friends able to visit at any time. To keep their pets, their possessions and routines. To live their own lives and have their own choices. I very much welcome a chat with you to see how we can improve you and your loved one’s life if professional care is required.
Samantha McDowell – Care Manager
I choose to come into the care profession as I wanted to try a new career path, and wanted to become a nurse.
Working for Promedica24 is never dull, every day bring a new challenge and always something different.
What’s included in home care?
Personal care
Our compassionate home carers offer discreet and sensitive personal care services, ensuring you receive the support you require without compromising your privacy or burdening family members with intimate routines. They can respectfully assist with toileting, bathing, dressing, or other personal care tasks.
Companionship
For those living alone or at a distance from loved ones, a home carer offers companionship through shared activities like watching TV, playing games, attending clubs, or simply enjoying a friendly chat over a cup of tea, providing a comforting presence and enriching daily life.
Household chores
A home carer ensures a comfortable and relaxing home environment by taking care of all housework or providing assistance as needed. With their help, your home will be kept clean and tidy, allowing you to enjoy a well-maintained space without the burden of household chores.
Getting out and about
Support from a home carer allows you to maintain your independence while receiving care. Your carer can accompany you wherever you desire, whether it’s running errands, visiting friends, or even taking a weekend getaway, ensuring you have the freedom to enjoy your life without limitations.
Dietary needs
With a home, you can enjoy your favourite meals, drinks, and snacks prepared at your preferred times. They’ll handle the cooking, washing up, and tidying, ensuring a hassle-free dining experience. Additionally, they can prepare nutritious meals tailored to your specific dietary requirements, promoting a balanced and healthy lifestyle.
Complex care
For individuals with complex care needs, our home carers receive comprehensive training to offer the necessary support. This includes tailored care for specialist conditions such as dementia and cancer. We provide personalised, bespoke support to ensure the highest quality of care for even the most challenging situations.
Local Partnership with The Neurotherapy Centre
We believe that partnerships help towards a common goal.
Developing knowledge, providing trusted insights and ultimately assure the best decision for you.
The Neurotherapy Centre
Neuro Therapy Centre – support for everyone affected by a long-term neurological condition
The Neuro Therapy Centre is a charity supporting people with long-term neurological conditions and their Carers. Based on the outskirts of Chester, we have members from North Wales, Cheshire, Merseyside and beyond. We support people with conditions such as Parkinson’s, MS, Ataxia, Fibromyalgia, ME/CFS, MND and many others.
Our physiotherapists specialise in neurological conditions and develop individual exercise programmes to maximise physical potential and improve mobility, as well as group sessions and online virtual classes. We also have an instructor-led accessible gym. Our dedicated Mental Health Support team help people maintain emotional health in the face of the challenges posed by living with a long-term neurological condition, as well as those caring for people who do.
There’s a very reasonable yearly membership fee, a special membership fee for Carers, and we ask for small donations toward the cost of therapy sessions – we are a charity and these help to fund the running of the Centre. Contact the Neuro Therapy Centre on 01244 678619 or e-mail reception@neurotherapycentre.org.
The primary role of a carer is to provide you or your loved one with the care and support they require to continue enjoying a comfortable and independent life, all from the comfort of their own home.
Responsibilities of a carer may include household tasks such as cleaning and laundry, preparing meals and snacks, helping you get out and about or providing assistance with personal care, such as bathing, getting dressed and going to the toilet. However, if your care needs are more complex carers may provide a higher level of care depending on your care plan. They can administer medication or support conditions such as dementia or Parkinson’s.
Learn about the care conditions we support or start your free online care assessment.
At Promedica24, our carers are the foundation of our business. That’s why we take necessary measures to ensure they are carefully selected, trained to a high standard and security screened, taking personal and professional references from previous care experience.
Many of our carers have chosen care as a vocation, having a love for what they do. We’re proud to have them as core members of our team.
Our carers report to our experienced care managers. Compared to an unregulated live-in personal assistant, this support system provides a quality of care you can rely on, giving you and your family peace of mind.
During your care assessment, we assess not only your care needs but also learn about your interests, beliefs, likes and dislikes so we can pair you with the right carer who you will develop a close and meaningful relationship with.
Promedica24 is regulated and rated Good by the Care Quality (CQC) Commission. This means that we can provide you with fully regulated and safe care. Our high standards are not only set by us but also by the regulator.
Introductory agencies will not manage your care and you will have full responsibility for paying your carer’s salary, making sure that everything is covered from the tax perspective and trusting that your carer went through a robust recruitment process like the one that is required from the CQC regulated providers.
Live-in care means that a carer will live in your home with you, full-time, in order to provide one-to-one personalised care.
Our live-in care packages give you the option to stay in your own home, with additional support and companionship. This means you can maintain your independence and stay close to friends, family, familiar neighbours and pets while giving you and your loved ones peace of mind.
Our carers will help you with things like cooking, cleaning, gardening, shopping and socialising, plus your morning and nighttime routines, so you can continue to plan out your days how you want to.
In some cases, it’s possible to get support and funding from a local authority to go towards your live-in care costs. Get in touch with one of our regional partners for more information – they are experts in these kinds of payments and are more than happy to help.
Drawing on years of experience, our aim is to pair you with a carer who meets all your needs. We take the time and consideration to bring you together with the perfect companion based on personality, interests and lifestyle, with your happiness and well-being as our priority.
We’ve learned to be sensitive to people’s individual needs and to resolve any issues that arise with the support of our wider team and highly experienced care managers.
Yes, we do. Our short-term services range from as little as two weeks and can support you with things like coming home after a hospital stay, respite cover for family members or carers, or providing comfort with compassionate end-of-life care.
