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Client Stories

a vintage photo of a smiling young couple in their living room, which is decorated for Christmas.

“Live-in care has given us reassurance” – J and M’s story

When considering care options for her parents, Liz was driven by their long-standing wish to remain together in their cherished home. Having shared over six decades of their lives and a home for more than fifty years, the couple’s bond was unbreakable. Liz recalls conversations about this very scenario while organising Power of Attorney, cementing […]

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A literary Reunion with live-in care giver

A Literary Reunion: Rediscovering Joy through Live-In Care

When poet Jane Gascoine met Valerie Greenfield, author of Mouse Tales, the atmosphere in the room was of pure delight. Jane had only recently been able to return to her home, her books, and her favourite armchair with the support of live-in care company Promedica24. The encounter, organised by local care consultant Rishard Amod, served […]

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Trevor’s Story: “Dad has the privacy and dignity he deserves”

Live-in care has become an increasingly popular option for individuals who require support with daily activities but want to maintain their independence and remain in the comfort of their own homes. With the option of live-in care, people can receive personalised care at home, with one-to-one support from a qualified carer. Trevor, born in 1941, […]

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picture of Carolyn at Slimming World

Carolyn’s Story: “There was no reason I couldn’t join again”

When Carolyn Sigley decided to lose weight, she was worried. “I had put on weight again,” Carolyn explains, “I could hardly move in my chair.” But the COVID pandemic meant she wouldn’t be able to attend any in-person weight loss support group meetings, and being in a wheelchair meant she had trouble using the group scales. […]

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Lifting the burden with Promedica24 – Bev’s Story

When I retired early, I didn’t know how my life would change. From wishing to have more time to myself, to being totally absorbed in other people’s lives. Trying to please everyone, and it never being enough, or good enough. It all started when I agreed to help an elderly friend, and two family members […]

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Bunty Turns 104!!

On the 23rd September our wonderful client Bunty celebrated her 104th birthday with her family and friends. Bunty has had live in carers from Promedica24 since August 2021 and her carer Kasia helped Bunty and her family celebrate this milestone birthday with two days of celebratory meals and parties. We asked Bunty her secrets to […]

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Elizabeth with her daughter, Ros. who return home after a hospital stay

Helping our client return home after a hospital stay

14 January 2022 Our wonderful client, Elizabeth, was reunited with her family thanks to the help of our West Sussex care team. Her daughter, Ros, was kind enough to share their story… Elizabeth, aged 93, from Worthing, was moved into a care home to receive full-time support after an emergency hospital visit in September last […]

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Malgorzata & Marion

Live-in care worker commended for providing exceptional service

  27 October 2021 Professional live-in care worker, Malgorzata Zapotoczna, has been commended for providing exceptional care and support for her client Marion Richardson, who lives with dementia.   It was nearly a year ago that Malgorzata first stepped into Marion and her family’s lives. From the very beginning, she has strived to go above […]

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Care Funding

Only 51% of people who look for care know how to fund it

  22 September 2021 A recent poll by Census-wide for Promedica24, Europe’s largest provider of live-in care services, found that only slightly above half (50.89%) of people who are considering or receiving care, either for themselves or their loved ones, feel informed about the funding options available to them. 1 in 4 questioned (25.45%) admitted […]

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Dot's 100th

Our client, Dot, celebrates her 100th birthday!

  14 September 2021 Our client, Dot from Poole, recently celebrated her 100th birthday with a weekend of fun. Her live-in care worker, Izabela Przybylska, friends and family including grandchildren and great-grandchildren all came together to celebrate her birthday and reunite after over 18 months apart.   As one of eight siblings, Dot is the […]

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Carer celebrates 15th donation and urges people to give blood

A local live in care worker is urging more people to consider becoming a blood donor, after a family bereavement spurred her to donate more frequently.   Promedica24 Care Advisor, Kasia Krawiecka, a regular blood donor, is approaching her 15th blood donation, adding to the valuable supply that hospitals rely on each and every day. […]

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How live-in home care reunited one man and his dog!

One of our regional partners, John, discusses the impact that live-in care has had on one of his client’s with reuniting him with his beloved pet.   “It’s about my Dad, Peter. He’s had a fall, spent a few days in hospital and is now in a care home”…. “They’re ok in there, but it […]

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